Program Manager - AI-Driven Trust & Risk Ops

Amazon; Milano; In loco; EUR 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Amazon Italia Services Srl is seeking a Program Manager to lead a key customer trust feature across Amazon stores worldwide, safeguarding product pages and enhancing the shopping experience.

You will drive automation strategies, partner with Product and Engineering, and translate data and ML insights into actionable improvements for risk detection and customer trust.

5+ years of program management, data-driven mindset, and ability to communicate results to senior leadership are required.

Competenze

• 5+ years of program or project management experience.
• Experience using data and metrics to determine improvements.
• Experience owning program strategy, end-to-end delivery, and reporting to senior leadership.
• Knowledge of general AI tools.
• Experience solving complex problems under tight schedules.

Mansioni

• Develop automation strategies and drive AI implementation to boost efficiency and risk detection at scale.
• Partner with Product and Engineering to define requirements and shape roadmaps.
• Use data and ML insights to identify trends and mitigate emerging risks.
• Lead cross-functional initiatives to streamline processes and reduce manual work.
• Draft deep-dive documents and present strategic recommendations to senior leadership.

Conoscenze

Program management

Data-driven

Stakeholder communication

AI tools knowledge

Problem solving

Strumenti

AI tools

Descrizione del lavoro

Amazon Italia Services Srl is seeking a Program Manager to lead a key customer trust feature across Amazon stores worldwide, safeguarding product pages and enhancing the shopping experience.

You will drive automation strategies, partner with Product and Engineering, and translate data and ML insights into actionable improvements for risk detection and customer trust.

5+ years of program management, data-driven mindset, and ability to communicate results to senior leadership are required.