Product Specialist Supervisor IO

Terumo Europe; Roma; On-site; EUR 80,000 - 100,000; Full time

Job summary

Terumo Europe NV is seeking a Product Specialist Supervisor Interventional Oncology (IO) to lead two Product Specialists and stay closely connected to customers in Italy, Greece and Cyprus. The role blends people leadership with advanced clinical and technical support across our IO portfolio.

You will partner with Sales and Marketing to drive therapy adoption, build strong physician relationships and deliver exceptional customer experiences while advancing market development in the IO space.

Qualifications

• Solid experience as a Product Specialist or in a comparable field‑based clinical or technical role.
• Strong clinical and technical expertise in Interventional Oncology procedures, therapies and products.
• Genuine interest in people leadership with potential to coach and empower others.
• Strong customer orientation and ability to create value beyond the product.
• Credible communication and relationship-building with physicians, KOLs and clinical stakeholders.
• Good commercial awareness and problem-solving in a dynamic field.

Responsibilities

• Lead, coach and develop a small IO portfolio team and foster ownership and growth.
• Coordinate Product Specialist IO activities in the field with resources deployed to meet needs.
• Remain actively present in the field providing advanced clinical and technical support before, during and after procedures.
• Serve as a clinical and technical reference for Product Specialists IO, customers and stakeholders.
• Support therapy adoption by identifying opportunities and strengthening clinical confidence in solutions.
• Build relationships with physicians, KOLs and clinical stakeholders.
• Organise and deliver product presentations, scientific workshops and clinical training.
• Contribute product and market insights to tender activities and key commercial processes.
• Partner with Sales and Marketing on territory planning, launches and growth initiatives.
• Gather market insights and translate into opportunities to improve customer experience and portfolio growth.
• Set objectives, monitor performance and strengthen team capabilities.
• Collaborate across functions ensuring adherence to Terumo's quality, ethics and compliance.

Job description

As Product Specialist Supervisor Interventional Oncology (IO), you will lead and develop two Product Specialists while remaining actively connected to customers and the field. With a strong focus on the Italian market and additional responsibility for Greece and Cyprus, you will provide advanced clinical and technical expertise across our IO portfolio. Combining people leadership with clinical support, KOL engagement, scientific education and market development, you will work closely with Sales and Marketing to strengthen therapy adoption, customer relationships and sustainable business growth. Above all, you will empower your team to deliver an excellent customer experience.

Your team

Terumo’s Interventional Systems business is dedicated to supporting healthcare professionals with innovative solutions, strong clinical expertise and a high level of partnership. Our teams work closely with customers in the field, combining product and clinical knowledge with a deep understanding of their needs. By providing hands‑on support, education and expertise, we aim to create value beyond our products and deliver an excellent customer experience.

Your responsibilities

• Lead, coach and develop a small team responsible for the IO portfolio, creating an environment in which team members can take ownership, grow and perform at their best.
• Coordinate Product Specialist IO activities in the field, ensuring expertise and resources are effectively deployed according to customer and business needs.
• Remain actively present in the field, providing advanced clinical and technical support to healthcare professionals before, during and after procedures.
• Act as a clinical and technical reference point for Product Specialists IO, customers and internal stakeholders.
• Support therapy adoption and utilization by identifying opportunities, supporting implementation and strengthening clinical confidence in our solutions.
• Build credible and sustainable relationships with physicians, Key Opinion Leaders and other clinical stakeholders.
• Organise and deliver product presentations, scientific workshops, educational events and clinical training for customers and internal teams.
• Contribute your product and market expertise to tender activities and other key commercial processes.
• Partner closely with Sales and Marketing on territory planning, account development, product launches and strategic growth initiatives.
• Gather insights from customers and the market and translate them into opportunities to improve customer experience and support portfolio growth.
• Set clear objectives, monitor performance and continuously strengthen the clinical, technical and commercial capabilities of the Product Specialist IO team.
• Collaborate effectively across functions while ensuring activities meet Terumo's quality, ethical and compliance standards.

Your profile

• Solid experience as a Product Specialist or in a comparable field‑based clinical or technical role, with a strong understanding of what excellent customer support looks like in practice.
• Strong clinical and technical expertise, ideally complemented by knowledge of Interventional Oncology procedures, therapies and products.
• A genuine interest in people leadership, with the motivation and potential to coach, develop and empower others.
• A strong customer orientation and the ability to identify opportunities to create value beyond the product itself.
• Credible communication and relationship‑building skills, with the ability to establish sustainable partnerships with physicians, KOLs and other clinical stakeholders.
• Good commercial awareness, sound judgement and strong problem‑solving skills, combined with the ability to prioritise in a dynamic field environment.
• A collaborative and ownership‑driven mindset, with the ability to work effectively across functions and within a matrix organisation.
• Adaptability, self‑awareness and a continuous learning mindset, particularly when it comes to growing as a people leader.
• Fluency in Italian and strong professional English skills.
• Willingness to work in a field‑based role with regular travel, staying close to customers, the team and clinical practice.

What we offer

This is an opportunity to take a meaningful next step in your career while staying connected to what makes a Product Specialist role so impactful: customers, clinical practice and the field.

You will have the opportunity to coach and develop talented colleagues, build strong partnerships with healthcare professionals and contribute to an excellent customer experience. At the same time, you will collaborate closely with Sales, Marketing and other functions, giving you broad exposure to the business and the opportunity to make an impact through both your own expertise and the success of your team.

At Terumo, our purpose is Advancing Healthcare with Heart. In this role, that purpose becomes tangible through the expertise you bring to healthcare professionals, the customer experience your team creates and the people you help develop.