Product Specialist Supervisor IO

Terumo Europe; Italy; On-site; EUR 70,000 - 90,000; Full time

Job summary

Terumo Europe is seeking a Product Specialist Supervisor Interventional Oncology (IO) to lead two Product Specialists and stay closely connected to customers in Italy, Greece and Cyprus. You will provide advanced clinical and technical expertise across the IO portfolio while strengthening therapy adoption and physician relationships.

The role combines people leadership with hands-on clinical support, KOL engagement and market development, collaborating with Sales and Marketing to drive

Qualifications

• Solid experience as a Product Specialist or in a comparable field-based clinical or technical role.
• Strong knowledge of Interventional Oncology procedures, therapies and products.
• Genuine interest in people leadership with the ability to coach and empower others.
• Strong customer orientation and the ability to create value beyond the product.
• Credible communication and relationship-building with physicians, KOLs and clinical stakeholders.
• Good commercial awareness, judgement and problem-solving in a dynamic field environment.
• Collaborative, ownership-driven mindset across functions in a matrix organization.
• Adaptability and continuous learning mindset for leadership growth.
• Fluency in Italian and professional English.
• Willingness to travel and stay close to customers and clinical practice.

Responsibilities

• Lead and coach a small IO Product Specialist team, enabling ownership, growth and high performance.
• Coordinate Product Specialist IO activities in the field with optimal resource deployment.
• Remain actively present in the field, providing advanced clinical and technical support.
• Serve as a clinical and technical reference point for Product Specialists IO and stakeholders.
• Support therapy adoption and opportunities through implementation and clinical confidence.
• Build credible relationships with physicians, KOLs and clinical stakeholders.
• Organize and deliver product presentations, workshops, and clinical training.
• Contribute product and market insights to tender activities and key processes.
• Partner with Sales and Marketing on territory planning, launches and growth.
• Translate customer and market insights into opportunities for portfolio growth.
• Set objectives, monitor performance and strengthen capabilities of the IO team.
• Collaborate across functions ensuring quality, ethics and compliance.

Skills

People leadership

Clinical expertise

KOL engagement

Customer orientation

Interventional Oncology

Field-based travel

Job description

Department Info

Terumo's Interventional Systems business is dedicated to supporting healthcare professionals with innovative solutions, strong clinical expertise and a high level of partnership. Our teams work closely with customers in the field, combining product and clinical knowledge with a deep understanding of their needs. By providing hands‑on support, education and expertise, we aim to create value beyond our products and deliver an excellent customer experience.

Job Summary

As Product Specialist Supervisor Interventional Oncology (IO) , you will lead and develop two Product Specialists while remaining actively connected to customers and the field. With a strong focus on the Italian market and additional responsibility for Greece and Cyprus, you will provide advanced clinical and technical expertise across our IO portfolio. Combining people leadership with clinical support, KOL engagement, scientific education and market development, you will work closely with Sales and Marketing to strengthen therapy adoption, customer relationships and sustainable business growth. Above all, you will empower your team to deliver an excellent customer experience.

Job Responsibilities

• Lead, coach and develop a small team responsible for the IO portfolio, creating an environment in which team members can take ownership, grow and perform at their best.
• Coordinate Product Specialist IO activities in the field, ensuring expertise and resources are effectively deployed according to customer and business needs.
• Remain actively present in the field, providing advanced clinical and technical support to healthcare professionals before, during and after procedures.
• Act as a clinical and technical reference point for Product Specialists IO, customers and internal stakeholders.
• Support therapy adoption and utilization by identifying opportunities, supporting implementation and strengthening clinical confidence in our solutions.
• Build credible and sustainable relationships with physicians, Key Opinion Leaders and other clinical stakeholders.
• Organize and deliver product presentations, scientific workshops, educational events and clinical training for customers and internal teams.
• Contribute your product and market expertise to tender activities and other key commercial processes.
• Partner closely with Sales and Marketing on territory planning, account development, product launches and strategic growth initiatives.
• Gather insights from customers and the market and translate them into opportunities to improve customer experience and support portfolio growth.
• Set clear objectives, monitor performance and continuously strengthen the clinical, technical and commercial capabilities of the Product Specialist IO team.
• Collaborate effectively across functions while ensuring activities meet Terumo's quality, ethical and compliance standards.

Profile Description

• Solid experience as a Product Specialist or in a comparable field‑based clinical or technical role, with a strong understanding of what excellent customer support looks like in practice.
• Strong clinical and technical expertise, ideally complemented by knowledge of Interventional Oncology procedures, therapies and products.
• A genuine interest in people leadership, with the motivation and potential to coach, develop and empower others.
• A strong customer orientation and the ability to identify opportunities to create value beyond the product itself.
• Credible communication and relationship‑building skills, with the ability to establish sustainable partnerships with physicians, KOLs and other clinical stakeholders.
• Good commercial awareness, sound judgement and strong problem‑solving skills, combined with the ability to prioritize in a dynamic field environment.
• A collaborative and ownership‑driven mindset, with the ability to work effectively across functions and within a matrix organization.
• Adaptability, self‑awareness and a continuous learning mindset, particularly when it comes to growing as a people leader.
• Fluency in Italian and strong professional English skills.
• Willingness to work in a field‑based role with regular travel, staying close to customers, the team and clinical practice.

Offer

This is an opportunity to take a meaningful next step in your career while staying connected to what makes a Product Specialist role so impactful: customers, clinical practice and the field.

You will have the opportunity to coach and develop talented colleagues, build strong partnerships with healthcare professionals and contribute to an excellent customer experience. At the same time, you will collaborate closely with Sales, Marketing and other functions, giving you broad exposure to the business and the opportunity to make an impact through both your own expertise and the success of your team.

At Terumo, our purpose is Advancing Healthcare with Heart . In this role, that purpose becomes tangible through the expertise you bring to healthcare professionals, the customer experience your team creates and the people you help develop.

Contact Person

Marjolein Buyl

Talent Acquisition Business Partner