Patient Experience Front Desk Specialist

Living Well Partnership; Front; In loco; EUR 25.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

NHS pension

Wellbeing initiatives

Employee Assistance Programme

Cycle to work scheme

Internal progression opportunities

Employee recognition

Descrizione del lavoro

Living Well Partnership is seeking a Front Desk Administrator to provide compassionate, professional reception services at the Southampton practice. You will signpost patients and visitors, log interactions, and support the team with efficient front desk operations.

Candidates should have GCSE-level education with English and Maths, strong communication skills, and experience as a receptionist in a busy setting. NHS pension and wellbeing initiatives are offered.

Competenze

• Education to GCSE level with English and Maths.
• Experience as a receptionist in a fast-paced environment is desirable.
• Strong communication and listening skills are essential.
• Knowledge of GP clinical systems is desirable.

Mansioni

• Manage high volume of patients and visitors at the reception desk.
• Greet patients professionally and direct them to the relevant team.
• Record interactions accurately in the clinical system to maintain audit trails.
• Check patients into appointments and update the computer system.

Conoscenze

Excellent communication

Listening skills

Customer service

Reception experience

Formazione

GCSE English & Maths

Strumenti

GP Clinical Systems

Descrizione del lavoro

Living Well Partnership is seeking a Front Desk Administrator to provide compassionate, professional reception services at the Southampton practice. You will signpost patients and visitors, log interactions, and support the team with efficient front desk operations.

Candidates should have GCSE-level education with English and Maths, strong communication skills, and experience as a receptionist in a busy setting. NHS pension and wellbeing initiatives are offered.