Front Office

Colosseum Dental Group; Chions; In loco; EUR 25.000 - 38.000; Tempo pieno

Descrizione del lavoro

Colosseum Dental Group seeks a Dental Health Secretary to oversee administrative operations in a dental practice in Chions, Italy. You will manage appointments, patient records, billing, and communication between patients and staff to ensure a professional, welcoming clinic environment.

The role emphasizes confidentiality, accuracy in recordkeeping, and proficient use of dental software and standard office tools within a busy front desk setting.

Competenze

• Experience in dental/medical admin roles preferred.
• Strong organizational and time management skills are essential.
• Excellent written and verbal communication with confidentiality.
• Attention to detail and accuracy in recordkeeping.

Mansioni

• Greet patients and manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Handle billing, invoicing, insurance claims, and payment processing.
• Answer phone calls and respond to patient inquiries in a professional and courteous manner.
• Facilitate communication between patients and dental professionals to support timely and informed care.
• Prepare and manage documentation required for treatments and procedures.
• Ensure the front desk and reception areas are organized and presentable.
• Support clinical staff with administrative tasks as needed to maintain efficient clinic operations.
• Monitor and manage office supplies and coordinate with vendors when necessary.
• Comply with data protection and patient privacy regulations.

Conoscenze

Organizational skills

Time management

Verbal & written communication

Attention to detail

Confidentiality & professionalism

Software proficiency

Formazione

High school diploma or equivalent

Strumenti

Dental practice management software

Office applications (MS Office)

Descrizione del lavoro

Job Summary

The Dental Health Secretary is responsible for managing administrative operations within a dental practice. This role ensures the smooth coordination of patient services by handling appointment scheduling, maintaining accurate patient records, processing billing, and supporting clear communication between patients and dental staff. The Dental Health Secretary plays a key role in creating a professional and welcoming environment for all visitors to the clinic.

Key Responsibilities

• Greet patients and manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Handle billing, invoicing, insurance claims, and payment processing.
• Answer phone calls and respond to patient inquiries in a professional and courteous manner.
• Facilitate communication between patients and dental professionals to support timely and informed care.
• Prepare and manage documentation required for treatments and procedures.
• Ensure the front desk and reception areas are organized and presentable.
• Support clinical staff with administrative tasks as needed to maintain efficient clinic operations.
• Monitor and manage office supplies and coordinate with vendors when necessary.
• Comply with data protection and patient privacy regulations.

Job Qualifications

• High school diploma or equivalent; additional training in medical or dental administration is a plus.
• Previous experience in a dental, medical, or healthcare administrative role preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency in dental practice management software and standard office applications.
• Attention to detail and a high level of accuracy in recordkeeping.
• Ability to maintain confidentiality and professionalism at all times.