PACS/RIS/VNA Specialist — Field Deployments & Training

AGFA HealthCare Corporation; Sesto San Giovanni; Hybrid; EUR 30,000 - 35,000; Full time

Benefits offered by this job

Hybrid work model

Travel up to 80% to clients in Italy

Job summary

Agfa HealthCare is seeking an Application Specialist (PACS / RIS / VNA) to join our team in Sesto San Giovanni, Italy. The role focuses on workflow analysis, configuration of applications, and on-site implementation at customer sites, with hybrid working and travel up to 80% to clients in Italy.

You will deliver clinical application training, troubleshoot solutions, and support project deployments with the implementation team while contributing to installation optimization and end-user

Qualifications

• Bachelor’s degree in Medical Radiologic Imaging and Radiotherapy Techniques or radiographer with PACS/RIS admin experience in a clinical setting.
• Open to travel up to 80% to clients in Italy.
• 1–3 years of experience in healthcare, including medical imaging and hospital workflows, with focus on radiology environments and processes.
• Excellent knowledge of hospital workflows / clinical environment; experience providing application support to clients with complex software environments within healthcare (medical imaging, radiology) is a plus.
• PACS / RIS system experience is a plus; AGFA HealthCare systems experience is a plus.

Responsibilities

• Work at customer sites to conduct workflow analysis.
• Configure applications on and off-site.
• Analyze and troubleshoot implemented solutions.
• Drive good customer administration practices within IT and Imaging.
• Lead on-site implementation of RIS/PACS products with project deployment teams.
• Contribute to optimization of installation based on customer workflow.
• Assist in start-up phase and provide training and documentation to customers.
• Deliver training to PACS/RIS administrators, radiographers, clinicians and support staff on and off-site.
• Support Train the Trainer activities for key users.
• Assist in development of training and documentation for applications.
• Analyze user feedback and communicate to stakeholders.
• Provide input and follow-up on application-related incidents.
• Complete site visit reports with Project Manager coordination.
• Support Sales in customer demonstrations (including trade fairs).
• Provide feedback on project activities to Project Manager.

Skills

Interpersonal skills

Customer service

Proactive mindset

Analytical thinking

Team player

Continuous learning

Problem solving

Self-starter

Results oriented

Travel readiness

Education

Bachelor's degree in Medical Radiologic Imaging and Radiotherapy Techniques

Tools

PACS/RIS/VNA configuration

AGFA HealthCare systems experience

Job description

Agfa HealthCare is seeking an Application Specialist (PACS / RIS / VNA) to join our team in Sesto San Giovanni, Italy. The role focuses on workflow analysis, configuration of applications, and on-site implementation at customer sites, with hybrid working and travel up to 80% to clients in Italy.

You will deliver clinical application training, troubleshoot solutions, and support project deployments with the implementation team while contributing to installation optimization and end-user