Operations Team Lead (m/f/d)

METRO Markets GmbH; Casei Gerola; On-site; EUR 42,000 - 56,000; Full time

Job summary

METRO Markets GmbH is seeking an Operations Team Lead to steer a dynamic logistics team in our international setting. You will drive planning, coaching, and process optimization to ensure smooth warehouse operations and safety compliance.

The role emphasizes hands-on leadership, cross-functional collaboration, and ongoing improvements in order picking, inventory, and warehouse organization.

Qualifications

• Experience managing teams in a logistics environment.
• Ability to operate material handling equipment (reach truck, forklift, pallet truck, etc.).
• Strong knowledge of logistics processes, including order picking, inventory management, and warehouse organization.
• Excellent communication and leadership skills.
• Proficiency in IT tools and Warehouse Management Systems (WMS).
• Proactive mindset and a strong focus on continuous improvement.

Responsibilities

• Plan operations and organize the team according to workload and priorities.
• Supervise and coach picking and receiving operators.
• Plan order waves based on priorities, capacity, and processing times.
• Manage warehouse location replenishment.
• Ensure staff safety and compliance with policies and regulations.
• Propose action plans and continuous improvement initiatives, and resolve issues under the Operations Manager.

Skills

Team management

Logistics operations

Equipment operation

Warehouse processes

Communication & leadership

IT tools & WMS

Continuous improvement

Tools

Warehouse Management Systems (WMS)

Job description

Online marketplaces have never been this awesome.

We are looking for an Operations Team Lead to join our team in a dynamic, international, and continuously evolving logistics environment.

If you are motivated by leading a team, optimizing processes, and ensuring operational excellence, we would love to hear from you!

What will your mission be?

You will be responsible for the overall management of the team and the planning of activities according to workload and available resources, ensuring operational efficiency and compliance with safety and quality standards.

What will you be doing?

• Planning operations and organizing the team according to workload volumes and priorities.
• Supervising and coaching picking operators (order preparation staff) and receiving operators.
• Planning order waves based on priorities, storage capacity, and processing times.
• Managing warehouse location replenishment.
• Ensuring staff safety and compliance with company policies, procedures, and regulations.
• Proposing action plans and continuous improvement initiatives, as well as managing and resolving operational issues under the supervision of the Operations Manager.

You've got

• Previous experience managing teams in a logistics environment.
• Ability to operate material handling equipment (reach truck, forklift, pallet truck, etc.).
• Strong knowledge of logistics processes, including order picking, inventory management, and warehouse organization.
• Excellent communication and leadership skills.
• Proficiency in IT tools and Warehouse Management Systems (WMS).
• Proactive mindset and a strong focus on continuous improvement.

We've got

• The opportunity to join a well-established international company.
• Monday to Friday working schedule on two shifts:
• A collaborative environment focused on professional development.
• Active involvement in process improvement and operational decision-making.

If you are passionate about logistics, team management, and operational optimization, we look forward to receiving your application!

About us

We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best - delight others.