Operations Data Analyst Intern - Optimize Courier Experience

Deliveryhero; Lombardia; In loco; EUR 30.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly Glovo credit

Discounts on transportation and food

Kindergarten expense discounts

Gym memberships

Descrizione del lavoro

Glovo is seeking a data-driven Operations Analyst to manage courier operations across an Italian macro-region. You will blend data analysis with process improvement to keep the platform optimal for couriers, users, and partners.

You will partner with the Operations Manager to implement improvements, analyze KPIs, and build insightful reports that track operational health and performance. A hands-on, proactive approach is essential.

Competenze

• A degree in a quantitative field is required.
• Proactive, hands-on attitude with initiative.
• Strong problem-solving and data skills; experience with Excel/SQL and data visualization.

Mansioni

• Optimize processes and partner with the Operations Manager to streamline courier operations.
• Analyze KPIs and prepare reports to monitor operational health.
• Plan and execute initiatives to improve KPI performance and courier/partner experience.
• Propose data-driven solutions to drive improvements in operational processes.

Conoscenze

Data analysis

Excel

SQL

Data visualization

Formazione

Quantitative degree (Engineering, Economics, Math, Stats)

Strumenti

Tableau

Looker

Google Data Studio

Descrizione del lavoro

Glovo is seeking a data-driven Operations Analyst to manage courier operations across an Italian macro-region. You will blend data analysis with process improvement to keep the platform optimal for couriers, users, and partners.

You will partner with the Operations Manager to implement improvements, analyze KPIs, and build insightful reports that track operational health and performance. A hands-on, proactive approach is essential.