Operations Assistant, Part-Time - Florence, Categorie Protette (L. 68/99)

PVH Italy; Firenze; In loco; EUR 24.000 - 32.000; Tempo pieno

Descrizione del lavoro

Burberry in Florence is seeking an organized store back-of-house support person to ensure inventory control, stock handling from hub or warehouse, and accurate receiving. You will assist omnichannel stock pullback and maintain tidy back-of-house areas in line with operations standards.

Key tasks include quality control, reporting discrepancies, supporting aftersales processes, and general admin to help events and merchandising. SAP experience is desirable.

Competenze

• Excellent organisational skills and meticulous attention to detail.
• Strong communication skills, both verbal and written.
• Ability to work well in a busy team environment.

Mansioni

• Responsible for all aspects of inventory control including receiving stock from hub or warehouse and ensuring accuracy.
• Support the sales team with retrieving stock in a timely manner, including Omnichannel and stock pullback.
• Keep back of house tidy and compliant with Retail Operations and Standards.
• Perform quality control on all products and report issues to store lead.
• Support aftersales processes (alterations, repairs, personalisation) to elevate client experience.
• Ensure stockroom equipment is working and raise concerns through proper channels.
• Handle ad hoc administration and assist with events, merchandising, stock taking and related duties.

Conoscenze

Organizational skills

Communication skills

Teamwork

Microsoft Office

Strumenti

SAP

Descrizione del lavoro

INTRODUCTION

Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.

JOB PURPOSE

Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.

RESPONSIBILITIES

• Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy
• Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
• Keeping back of house in a tidy manner compliant with Retail Operations and Standards.
• Quality control on all products at all times and reporting any issues to store lead
• Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.
• Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately
• Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks
• Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties

PERSONAL PROFILE

• Excellent organisational skills and meticulous attention to detail
• Excellent communication skills both verbal and in writing
• Intermediate computer skills in core Microsoft software
• Previous experience with SAP desirable
• Ability to work well in a team
• Ability to work in a busy team environment

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Want to know more about working at Burberry?