Store Operation Assistant - Rome La Rinascente Tritone

Burberry; Roma; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A luxury fashion retail company in Rome seeks a dedicated individual to support back-of-house operations. The role involves inventory control, assisting the sales team with stock, maintaining a tidy environment, and ensuring quality control. Candidates should possess excellent organizational and communication skills, team spirit, and experience with SAP is desirable. This position supports an efficient and effective operational flow to enhance the client experience.

Qualifications

• Excellent organisational skills and meticulous attention to detail.
• Excellent communication skills both verbal and in writing.
• Intermediate computer skills in core Microsoft software.
• Previous experience with SAP desirable.
• Ability to work well in a team.
• Ability to work in a busy team environment.

Responsabilités

• Responsible for all aspects of inventory control.
• Supporting the sales team with retrieving stock.
• Keeping back‑of‑house tidy and compliant.
• Performing quality control on all products.
• Supporting after‑sales process to elevate client experience.
• Ensuring stockroom equipment is working.
• Ad‑hoc administration and general tasks.
• Supporting events, visual merchandising, and stock taking.

Connaissances

Organisational skills

Communication skills

Intermediate computer skills

Teamwork

Outils

SAP

Description du poste

Job Purpose

Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back‑of‑house operations.

Responsibilities

• Responsible for all aspects of inventory control including receiving and handling stock orders from the hub or warehouse, ensuring accuracy of products received, and reporting any discrepancies.
• Supporting the sales team with retrieving stock in a timely manner, including Omnichannel and stock pullback.
• Keeping back‑of‑house tidy and compliant with Retail Operations and Standards.
• Performing quality control on all products at all times and reporting any issues to the store lead.
• Supporting after‑sales process (alterations, repairs, personalisation) to elevate the client experience.
• Ensuring all stockroom equipment is working and fully operational, raising any concerns through Ask Services immediately.
• Ad‑hoc administration including answering telephone calls, responding and liaising with customer service, stationery and supermarket orders, and general administrative tasks.
• Ad‑hoc requests by store management to support events, visual merchandising, stock taking, and other duties.

Personal Profile

• Excellent organisational skills and meticulous attention to detail.
• Excellent communication skills both verbal and in writing.
• Intermediate computer skills in core Microsoft software.
• Previous experience with SAP desirable.
• Ability to work well in a team.
• Ability to work in a busy team environment.

Burberry is an Equal Opportunities Employer and, as such, treats all applications equally and recruits purely on the basis of skills and experience.