Onsite IT Support Specialist

Stefanini EMEA; Sestri Levante; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Meal vouchers

Medical insurance

Referral bonuses

LinkedIn Learning

Professional development

International environment

Job summary

Stefanini EMEA is seeking an Onsite IT Technician to provide face-to-face user support at the client site in Riva Trigoso. The position is permanent, full-time, onsite, and requires excellent customer service along with practical ICT experience.

Responsibilities include hardware installation, movement and de-installation, troubleshooting PCs, laptops, printers and scanners, and performing system changes and Office 365/Windows 10 tasks.

Qualifications

• At least 2 years of experience in a technical ICT environment.
• General End User technology knowledge.
• End User Workspace platforms (discovery, asset management, client management).
• End User Microsoft platforms (Active Directory, Office, SCCM).
• ITSM Tool Set (Ticket Management Software) preferred.

Responsibilities

• Hardware installation, movement and de-installation.
• Diagnosing problems concerning personal hardware (PCs, laptops, printers and scanners).
• System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment.
• Small project management related with new hardware or software installation.
• Software, patches and updates installation using MS SCCM.

Skills

End User technology

End User Workspace

End User Microsoft

ITSM Tool Set

Tools

MS SCCM

Active Directory

Office 365

Job description

Stefanini EMEA is seeking an Onsite IT Technician to provide face-to-face user support at the client site in Riva Trigoso. The position is permanent, full-time, onsite, and requires excellent customer service along with practical ICT experience.

Responsibilities include hardware installation, movement and de-installation, troubleshooting PCs, laptops, printers and scanners, and performing system changes and Office 365/Windows 10 tasks.