Onsite IT Technician

Stefanini EMEA; Sestri Levante; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Meal vouchers

Medical insurance

Referral bonuses

LinkedIn Learning

Professional development

International environment

Job summary

Stefanini EMEA is seeking an Onsite IT Technician to provide face-to-face user support at the client site in Riva Trigoso. The position is permanent, full-time, onsite, and requires excellent customer service along with practical ICT experience.

Responsibilities include hardware installation, movement and de-installation, troubleshooting PCs, laptops, printers and scanners, and performing system changes and Office 365/Windows 10 tasks.

Qualifications

• At least 2 years of experience in a technical ICT environment.
• General End User technology knowledge.
• End User Workspace platforms (discovery, asset management, client management).
• End User Microsoft platforms (Active Directory, Office, SCCM).
• ITSM Tool Set (Ticket Management Software) preferred.

Responsibilities

• Hardware installation, movement and de-installation.
• Diagnosing problems concerning personal hardware (PCs, laptops, printers and scanners).
• System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment.
• Small project management related with new hardware or software installation.
• Software, patches and updates installation using MS SCCM.

Skills

End User technology

End User Workspace

End User Microsoft

ITSM Tool Set

Tools

MS SCCM

Active Directory

Office 365

Job description

Job Description

We are seeking an Onsite IT Technician with excellent customer service skills and a proven ability to provide face-to-face IT support to users. The role will be permanent and based at the client's site in Riva Trigoso.

Job Responsibilities

• Hardware installation, movement and de-installation;
• Diagnosing problems concerning personal hardware (PCs, laptops, printers and scanners);
• System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;
• Small project management related with new hardware or software installation;
• Software, patches and updates installation using MS SCCM.

Job Requirements

• At least 2 years of experience in a technical ICT environment;
• General End User technology knowledge;
• End User Workspace platforms (discovery, asset management, client management);
• End User Microsoft platforms (Active Directory, Office, SCCM);
• ITSM Tool Set (Ticket Management Software) preferred.

Language proficiency

• Italian: Excellent written and spoken proficiency
• English: Excellent written and spoken proficiency

Work conditions

Working hours: 40 working hours per week

Contract type: Permanent

Working set-up: 100% onsite

What We Offer

Salary starting with 26.000 EUR gross/year, depending on seniority level.

The final salary offer will be determined based on gender-neutral, objective criteria, such as, but not limited to the experience and seniority level required for the role, as outlined in the job description. This will be further assessed during the technical interview.

Collective Bargaining Agreement (CBA) applied: Terziario Commercio with the following benefits:

• Meal vouchers of 8€ per worked day;
• Medical insurance;
• Special referral bonuses for recommending your friends;
• Possibility to following trainings via Stefanini Linkedin Learning, IT and soft skills training provided by our specialists;
• Opportunities for professional development in a stable multinational environment;
• Exposure to an international environment as part of a multicultural team spread across Europe.

The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

Diversity & Inclusion

Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!

About Us

We are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology. We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. Here, we like to say that technology is not the end, but the means: what really matters are the people who drive it all. Our mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients.

We are a company, A GROUP, that breathes collaboration and offers a dynamic environment where you will learn by doing, grow alongside the team, and have space to contribute with ideas and projects.

More than just talking about digital transformation, we believe in real transformation that starts with people and impacts real businesses.

If you are looking for a place to develop, innovate, and be part of something bigger, the Stefanini Group is your place.