Onboard Experience Designer

ITA Airways; Fiumicino; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

ITA Airways is seeking an Onboard Services Specialist to join our team at Rome Fiumicino. The ideal candidate will help shape onboard experiences, emphasizing sustainability and innovative hospitality solutions.

This role involves collaborating on product design, defining specifications, and working with teams to enhance the passenger experience. A Master's degree and relevant experience are required. Join us to redefine air travel in Italy.

Competenze

• Previous experience in onboard services or service design roles.
• Ability to work in a fast-paced, competitive environment.
• Strong proficiency in English, both written and spoken.
• Solid organizational skills with flexibility to travel.

Mansioni

• Collaborate on design and development of onboard products.
• Define technical specifications to align with brand positioning.
• Support supplier selection and monitor performance.
• Design new products/services for passenger experience.
• Track satisfaction metrics with Customer Engagement team.

Conoscenze

Strategic thinking

Hands-on execution

Customer-centric approach

Problem-solving abilities

Collaboration

Attention to detail

Formazione

Master's degree in Engineering, Marketing, or related field

Strumenti

Microsoft Office (Word, Excel, PowerPoint)

Descrizione del lavoro

ITA Airways is seeking an Onboard Services Specialist to join our team at Rome Fiumicino. The ideal candidate will help shape onboard experiences, emphasizing sustainability and innovative hospitality solutions.

This role involves collaborating on product design, defining specifications, and working with teams to enhance the passenger experience. A Master's degree and relevant experience are required. Join us to redefine air travel in Italy.