On-Site IT Systems Engineer – Global Ops

Amazon; Agognate; In loco; EUR 28.000 - 34.000; Tempo pieno

Descrizione del lavoro

Amazon is seeking an IT Support Engineer to keep IT systems at peak performance in Agognate, Italy. You will troubleshoot issues, support end-user devices, and contribute to network projects while traveling to sites as needed. The role involves mentoring staff and collaborating across teams to implement infra improvements.

You will work on site with AWS and Cisco-based networks, supporting Windows, Mac, and Linux environments, and ensuring uptime for our FCs and sites.

Competenze

• Bachelor's degree or equivalent in CS/Engineering/Math.
• Experience troubleshooting in a multi-user high availability environment.
• Experience with IT client, server and network service delivery.

Mansioni

• Support end-user equipment and building IT infrastructure.
• Assist with IT setup of new Amazon buildings.
• Train and mentor IT technicians.
• Travel to other operational sites within country and internationally.

Conoscenze

IT troubleshooting

Networking knowledge

On-site support

Documentation

Cross-team collaboration

Formazione

Bachelor's degree in CS/Engineering/Math

Strumenti

AWS certification

CCNA/CCNP

Linux

Descrizione del lavoro

Amazon is seeking an IT Support Engineer to keep IT systems at peak performance in Agognate, Italy. You will troubleshoot issues, support end-user devices, and contribute to network projects while traveling to sites as needed. The role involves mentoring staff and collaborating across teams to implement infra improvements.

You will work on site with AWS and Cisco-based networks, supporting Windows, Mac, and Linux environments, and ensuring uptime for our FCs and sites.