NPDI Manufacturing Quality Specialist - Data-Driven Impact

Vertiv; Piove di Sacco; On-site; EUR 38,000 - 48,000; Full time

Job summary

Vertiv in Tognana, Italy, is seeking a Manufacturing Quality Specialist - NPDI to drive NPDI quality activities and lead cross-functional teams. The role focuses on implementing advanced quality processes for new product development, reporting critical metrics for warranty and reliability, and ensuring robust corrective actions.

The ideal candidate will have a BA/BS in engineering, 5+ years in quality, and strong data analytics skills with Excel/SQL/Power BI.

Qualifications

• BA or BS or equivalent experience.
• Engineering or Technical Field.
• 5+ years of experience.
• At least 3 years of professional engineering quality related experience.
• Excellent communication skills, both written and verbal.
• Proficient in data analysis; ability to develop performance metrics and goals based on product and process data.
• Generate and present reports using Excel, PowerPoint and Vertiv system applications.
• Knowledge of Failure Modes and Effects Analysis (FMEA).

Responsibilities

• Determine data-driven top customer field issues, assign owner and track weekly status.
• Lead cross-functional teams to implement corrective actions and verify effectiveness.
• Visit customers to observe installations and document improvement needs for corrective actions.
• Track shipments of new products, categorize issues, and assign ownership.
• Support product transfer, audit feedback, and early field issue reporting.
• Present quality performance reports to management and stakeholders.
• Develop 8D and customer reports; communicate investigations outcomes.
• Engage with Engineering, Service, Manufacturing, Sales and Supplier Quality to resolve quality issues.
• Execute NPDP responsibilities on New Product Development projects and ensure risk management plans.
• Create analytics around warranty data using Excel, SQL and Power BI; support warranty administration.

Skills

Data analysis

8D problem solving

FMEA

Quality engineering

Education

BA or BS in Engineering/Technical Field

Tools

Excel

SQL

Power BI

Job description

Vertiv in Tognana, Italy, is seeking a Manufacturing Quality Specialist - NPDI to drive NPDI quality activities and lead cross-functional teams. The role focuses on implementing advanced quality processes for new product development, reporting critical metrics for warranty and reliability, and ensuring robust corrective actions.

The ideal candidate will have a BA/BS in engineering, 5+ years in quality, and strong data analytics skills with Excel/SQL/Power BI.