Night Porter

Miramis Group; Porto Santo Stefano; Remote; EUR 17,000 - 26,000; Full time

Job summary

Miramis is seeking a Night Porter / Night Bellhop for the 2027 summer season at Hotel Torre di Cala Piccola in Porto Santo Stefano. You will be a calm, welcoming presence at night, ensuring guest safety and assisting late check-ins.

Reporting to the Housekeeping Manager, you will keep public areas tidy, coordinate with departments, handle guest requests via tablets or phone, and assist with minor maintenance to ensure a seamless Miramis experience at our luxury property.

Qualifications

• Basic knowledge of housekeeping procedures and guest services.
• Operational safety and emergency management skills.
• Ability to use telephone switchboards or tablets for guest requests.
• Category B driving license and familiarity with company vehicles.
• Basic English for essential guest communications.
• Experience in minor maintenance tasks.

Responsibilities

• Be the key presence during night hours, ensuring safety and guest welcome.
• Assist night auditor with late check-ins/outs and guest requests.
• Maintain efficiency of public areas and coordinate with departments.
• Clean and tidy common areas.
• Proactively improve night services.

Skills

Housekeeping basics

Safety & emergency

Guest services

Tablets/guest requests

Driving license B

Basic English

Maintenance basics

Additional languages

Tools

Tablets

Phone switchboard

Job description

Company Description

Miramis is a collection of brands within Miramis Hospitality group, a hospitality, restaurant, and entertainment company in the luxury segment, headquartered in Sweden and owned by Qarlbo AB. Qarlbo is the family holding company owned by the Jonsson family, focused on long-term investments in other sectors as well, such as hydrogen, biodiversity, and real estate, with the ambition of creating a legacy for future generations.

The group's portfolio spans Sweden and Italy. In Stockholm, Miramis operates Cirkus Arena and Restaurant, Backstage Hotel, and Hasselbacken, and is developing Gasometer, a new arena and cultural destination in the Gasworks area of Norra Djurgårdsstaden.

In southern Tuscany we find Hotel LA ROQQA, Scirocco Restaurant, and Isolotto Beach Club in Porto Ercole, Hotel Torre di Cala Piccola in Porto Santo Stefano, and the country estate La Capitana in Magliano in Toscana, which is undergoing a major repositioning project this year.

Position

We are looking for a Night Porter / Night Bellhop for 2027 summer season, at our property Hotel Torre di Cala Piccola, reporting directly to the Housekeeping Manager.

Your Role and Mission at Miramis

As a Night Porter, you will be the key presence during the quiet, serene hours of the night, ensuring safety, welcoming guests, and providing operational support throughout the property.

You will be the point of reference for all nighttime needs, supporting the night Auditor with late check-ins and check-outs, to continuous guest assistance, paying particular attention to the efficiency of public areas, coordination with departments, and the timely resolution of minor technical issues. You will clean and tidy common areas.

With your professionalism and warm presence, you will help make every Miramis experience unforgettable.

Requirements

Requirements for the role:

• Basic knowledge of housekeeping procedures and guest services
• Operational skills in safety and emergency management
• Ability to use telephone switchboards, tablets, or digital devices for managing guest requests
• Category B driving license and familiarity with company vehicles (golf carts, service cars)
• Basic English for essential guest communications
• Experience in minor maintenance tasks
• Knowledge of additional foreign languages (preferred)

Soft Skills That Make the Difference:

• Reliability, punctuality, and absolute discretion
• Problem-solving attitude and decision-making ability
• Polished presence and courteous communication
• Ability to anticipate guest needs and preferences
• Proactive approach to continuously improving night services

Other information

We like to call it "Total Reward," because our compensation proposal is holistic and takes into account various aspects that, in our view, contribute