Night Porter & Guest Experience Concierge

Miramis Group; Porto Santo Stefano; A distancia; EUR 17.000 - 26.000; Jornada completa

Descripción de la vacante

Miramis is seeking a Night Porter / Night Bellhop for the 2027 summer season at Hotel Torre di Cala Piccola in Porto Santo Stefano. You will be a calm, welcoming presence at night, ensuring guest safety and assisting late check-ins.

Reporting to the Housekeeping Manager, you will keep public areas tidy, coordinate with departments, handle guest requests via tablets or phone, and assist with minor maintenance to ensure a seamless Miramis experience at our luxury property.

Formación

• Basic knowledge of housekeeping procedures and guest services.
• Operational safety and emergency management skills.
• Ability to use telephone switchboards or tablets for guest requests.
• Category B driving license and familiarity with company vehicles.
• Basic English for essential guest communications.
• Experience in minor maintenance tasks.

Responsabilidades

• Be the key presence during night hours, ensuring safety and guest welcome.
• Assist night auditor with late check-ins/outs and guest requests.
• Maintain efficiency of public areas and coordinate with departments.
• Clean and tidy common areas.
• Proactively improve night services.

Conocimientos

Housekeeping basics

Safety & emergency

Guest services

Tablets/guest requests

Driving license B

Basic English

Maintenance basics

Additional languages

Herramientas

Tablets

Phone switchboard

Descripción del empleo

Miramis is seeking a Night Porter / Night Bellhop for the 2027 summer season at Hotel Torre di Cala Piccola in Porto Santo Stefano. You will be a calm, welcoming presence at night, ensuring guest safety and assisting late check-ins.

Reporting to the Housekeeping Manager, you will keep public areas tidy, coordinate with departments, handle guest requests via tablets or phone, and assist with minor maintenance to ensure a seamless Miramis experience at our luxury property.