Night Auditor – Luxury Front Desk & Night Operations

Hosco.Com; Venezia; Presencial; EUR 32.000 - 42.000; Jornada completa

Descripción de la vacante

San Clemente Palace Venice is seeking a Night Auditor to join the Front Office team. The role covers all nightly audit duties, handling check-ins/check-outs and ensuring guest satisfaction in a luxury five-star setting.

The ideal candidate has 2 years in Front Office, a Hospitality Management degree, strong Italian and English, Opera Cloud expertise, and cash handling experience. Training and collaboration with HR and operations are expected.

Formación

• Hospitality Management Degree or equivalent in related field such as Administration or Tourism Management.
• 2 years experience in a Front Office reception level position, with cashiering experience preferred in a five-star international hotel.
• Ability to work in a multinational environment with Italian and English (oral & written) required; additional languages beneficial.

Responsabilidades

• Process guest registrations, including payment collection.
• Perform nightly balancing of all services and backup of server.
• Prepare express checkout folios and maintain room status inventory.
• Communicate shift information to Night Manager and desk staff.
• Process financial transactions in line with company policies; generate front office reports.
• Ensure guest satisfaction and coordination with operations and other departments.

Conocimientos

Communication skills

Complaint handling skills

Educación

Hospitality Management Degree

Herramientas

Opera Cloud

Microsoft Excel

Descripción del empleo

San Clemente Palace Venice is seeking a Night Auditor to join the Front Office team. The role covers all nightly audit duties, handling check-ins/check-outs and ensuring guest satisfaction in a luxury five-star setting.

The ideal candidate has 2 years in Front Office, a Hospitality Management degree, strong Italian and English, Opera Cloud expertise, and cash handling experience. Training and collaboration with HR and operations are expected.