Network Analyst (LATAM & Western Europe)

Generali Employee Benefits - GEB; Assago; On-site; EUR 34,000 - 38,000; Full time

Job summary

Redion Employee Benefits, the Generali Group business line in Assago, is seeking a Network Analyst to join the Network Integration & Partnerships team. You will analyze country portfolio performance, deliver reports and dashboards, and support country managers with data-driven insights to shape market strategies.

You will collaborate with Network Partners and internal stakeholders across multiple markets, contributing to process improvements, CRM enhancements, and the delivery of the Network

Qualifications

• Fluency in English and Spanish and/or Portuguese (multi-language)
• Bachelor's or Master's degree in Insurance, Economics, Risk Management, Finance and Business Administration with main emphasis in Insurance, Economics, Risk Management and Finance
• 2-3 years of experience in client services, commercial operations, business analysis, account management or similar roles
• Knowledge of multinational employee benefits programmes and insurance network business models is advantageous
• Experience with international business operations and working with external partners across multiple markets
• Experience supporting commercial initiatives, partner governance activities or operational improvement projects

Responsibilities

• Analyze country portfolio performance and trends; produce management reports and dashboards for Country Managers.
• Support Country Managers and Regional Leaders in preparing reports, presentations and business reviews.
• Assist collaboration with Network Partners by helping to define operational needs and requirements.
• Contribute to improvements of operational processes, CRM capabilities, and tools.
• Support onboarding of partners, due diligence, relationship management and contractual documentation activities.
• Coordinate transformation and ad hoc projects with plans, timelines and follow-up.

Skills

Analytical mindset

Stakeholder management

Communication skills

Organizational skills

Problem solving

Education

Insurance/ Economics degree

Tools

Salesforce

Power BI

CRM systems

Excel

Job description

Established in Trieste (Italy) in 1831, Assicurazioni Generali SpA is a business with a history. The Generali Group is one of Europe's biggest multiline insurers by market capitalization, and it ranks in the top five insurers in the world by global premium income.

REDION is the business line of Generali Group leader in global employee benefits solutions and insurance services, designed for local and expat employees, consisting of: physical protection (health, accident and disability), emotional support (e.g. prevention of mental health issues), and financial protection (life and retirement).

REDION is a global Employee Benefits platform that helps Multinational Corporates succeed by protecting and enhancing the physical, emotional & financial wellbeing of their human capital. Driven by customer service, innovation, people and knowledge, we are built on an ecosystem of partnerships to support clients on their Environmental, Social & Governance journey.

We are looking for a talented Network Analyst to join our Network Integration & Partnerships team.

In this role, you will support the effective management and servicing of our Network Partners, working closely with Network Partners (local Life, Health and Pension insurers), internal stakeholders, Regional Leaders and Country Managers across the following areas:

• Service delivery: support the timely and effective delivery of services to Network Partners.
• Business and portfolio analysis: generate meaningful insights through quantitative and qualitative analysis.
• Team initiatives: support the Network Integration & Partnerships team in delivering key commercial, insurance, technical and finance initiatives that contribute to profitable growth.

This position offers an excellent opportunity to develop both partner-facing and analytical capabilities within a highly international and multicultural environment.

As a Network Analyst you will:

• Analyse country portfolio performance and trends, produce management reports and dashboards, and provide Country Managers with data-driven insights to inform country-specific strategy and decision-making.
• Support Country Managers and Regional Leaders in preparing reports, presentations and business reviews.
• Support collaboration with Network Partners by helping to define operational needs and requirements.
• Contribute to the improvement of operational processes, tools and CRM capabilities in line with business needs.
• Support partner onboarding, due diligence, relationship management and contractual documentation activities.
• Coordinate key transformation and ad hoc projects, including action plans, timelines and stakeholder follow-up.
• Maintain network partner-related content and communications on digital platforms.
• Support delivery of the Network Integration & Partnerships roadmap, as required.
• Develop and maintain strong professional relationships with partners and colleagues across multiple countries.

The above list is not limitative and may be amended/adapted at any time by the Employer, at its own discretion, in accordance with the business needs.

Skills and competencies

• Ability to interpret and analyse technical, financial, operational and contractual information.
• Familiarity with CRM and reporting tools, such as Salesforce, Power BI or similar, would be considered an asset.
• Excellent process and smaller project management skills.
• Good stakeholder management skills in an international environment, with the ability to build effective relationships across diverse cultures and functions.
• Strong communication and interpersonal skills, with the ability to explain complex topics clearly and professionally.
• Highly organised, with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
• Analytical and problem-solving mindset, with a strong focus on accuracy and quality.
• Proficiency in Microsoft Excel, PowerPoint, and business management tools such as Salesforce.
• Ability to work effectively in a dynamic, international, and matrix-based environment.

Desirable qualifications and background

• Fluency on a professional level in written and spoken English and Spanish and/or Portuguese additional languages like Italian, French, German would be a plus
• Bachelor's or Master's degree in Insurance, Economics, Risk Management, Finance and Business Administration with main emphasis in Insurance, Economics, Risk Management and Finance.
• 2-3 years of experience in client services, commercial operations, business analysis, account management or similar roles.
• Knowledge of multinational employee benefits programmes and insurance network business models would be considered an advantage.
• Exposure to international business operations and experience working with external partners across multiple markets.
• Experience supporting commercial initiatives, partner governance activities or operational improvement projects.

Redion Employee Benefits' commitment for recruiting

The recruitment and selection process will be conducted in full compliance with the principles of equal opportunity, inclusion, and non-discrimination. This position is open to all candidates regardless of gender and welcomes applications from individuals belonging to protected categories under Italian Law 68/99.

This is a permanent position, based in Assago (Italy), covered by the CCNL ANIA. Position level is Impiegato IV.

Annual gross base salary offered for this position ranges from EUR 34.000,00 to EUR 38.000,00 (final package will be confirmed individually to the final selected candidate, in line with the profile and the adequation with the position requirements).

At Generali and Redion, we believe that it is our differences that make the difference. At the heart of everything we do, we value the fact that we are all human beings, unique in our own ways, bringing different cultures, lifestyles, mindsets, and preferences. Our commitment is to leverage this Diversity to create long-term value, to be innovative, sustainable, to make the difference for our people, our clients, our partners as well as our communities. We strive to promote a culture where D&I is embedded in how we work and do business every day. All of us around the world are taking actions every day to create an inclusive and accessible workplace, where every person feels empowered to take ownership, to challenge biases and lead the transformation with a human touch.

Redion Employee Benefits endeavours to contact candidates within 21 days of application. However, if you do not hear back after 3 weeks then please assume on this occasion, unfortunately, you have not been successful.

Personal data collected will be strictly used for recruitment purpose only. All unsuccessful applications will be destroyed max. 3 months after this recruitment campaign closing.

You can consult our candidate's Privacy notice here: https://www.geb.com/privacy-notice-job-applicants