Nacora Account Manager

Kuehne+Nagel; Milano; In loco; EUR 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Development opportunities

International exposure

Healthy work-life balance

Flexible work environment

Descrizione del lavoro

Kuehne+Nagel is seeking an Account Manager in Italy to oversee a diverse portfolio, focusing on client satisfaction, retention, and growth. You will be the main contact for clients, building relationships and crafting insurance programs, leading strategic sales initiatives and risk management aligned with client needs.

The role requires at least 10 years in senior account management, knowledge of the Italian broker register (preferred), and proficiency in MS Office.

Competenze

• Minimum of 10 years in a senior account management role, with business development experience.
• Registration in the Italian broker register, section B (preferred).
• Strong expertise in customer relationship management, consulting, and project management.
• Analytical, consultative, and solution-oriented approach to client needs.
• Excellent communication, leadership, and influencing skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• English proficiency (preferred).
• Ability to travel nationally up to 50% of the time.

Mansioni

• Build and maintain strong relationships with clients, insurers, and internal stakeholders.
• Manage a portfolio of existing customers, ensuring high levels of satisfaction and retention.
• Serve as the primary client contact, promptly addressing inquiries and resolving issues.
• Prepare, present, and manage insurance proposals, endorsements, and renewals.
• Conduct risk and insurance program reviews, recommending cost-effective solutions.
• Design, build, and implement comprehensive risk and insurance programs.
• Identify emerging client needs to inform new product and service development.
• Ensure compliance with industry standards and mitigate errors or omissions.

Conoscenze

Relationship management

Sales / business development

Communication

Leadership

Strumenti

Microsoft Office

CRM software

Descrizione del lavoro

It's more than a job

In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

As the Account Manager, you will be responsible for overseeing a diverse portfolio of accounts, focusing on client satisfaction, retention, and business growth. You will be the main point of contact for clients, building strong relationships and crafting effective insurance programs. This role also includes leading contributing to strategic sales initiatives, and implementing risk management solutions that align with client needs and business objectives.

How you create impact

• Build and maintain strong relationships with clients, insurers, and internal stakeholders
• Manage a portfolio existing customers, ensuring high levels of satisfaction and retention
• Serve as the primary client contact, promptly addressing inquiries and resolving issues
• Prepare, present, and manage insurance proposals, endorsements, and renewals
• Conduct risk and insurance program reviews, recommending cost-effective solutions
• Design, build, and implement comprehensive risk and insurance programs
• Identify emerging client needs to inform new product and service development
• Ensure compliance with industry standards and mitigate errors or omissions

What we would like you to bring

• Minimum of 10 years in a senior account management role, with business development experience
• Registration in the Italian broker register, section B (preferred)
• Strong expertise in customer relationship management, consulting, and project management
• Analytical, consultative, and solution-oriented approach to client needs
• Excellent communication, leadership, and influencing skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• English proficiency (preferred)
• Ability to travel nationally up to 50% of the time

What's in it for you

By joining the Kuehne+Nagel/Nacora team, you will have the opportunity to work in a safe and stable environment, with a strong focus on physical and mental well-being. We offer professional growth and development opportunities, including at an international level.

Joining Kuehne+Nagel means being part of a company that genuinely invests in people:

• Development first - real opportunities for learning and growth.
• Teamwork that matters - experienced colleagues ready to support you.
• Innovation encouraged - we welcome new ideas and continuous improvement.
• Healthy balance - a supportive and flexible work environment

Who are we

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [e-mail] with the nature of your request. We will answer your inquiry within 24 hours.