Milano Beauty & Fragrance Store Manager

Granado Pharmácias | Perfumaria Phebo; Lombardia; On-site; EUR 42,000 - 70,000; Full time

Benefits offered by this job

Employee discount

Job summary

Granado, the iconic Brazilian brand, is seeking a Store Manager for its Milano flagship to lead a team of sales associates, drive sales, and uphold brand standards in a fast-paced luxury retail environment. You will manage operations, training, CRM-driven customer relations, inventory, and events, while delivering exceptional service and maintaining visual excellence on the shop floor.

Fluent Italian and English, leadership experience in cosmetics, and a proven ability to develop talent are

Qualifications

• Proven retail management experience in cosmetics.
• Strong leadership and training skills.
• Fluent English and Italian; additional languages are a plus.

Responsibilities

• Achieve total store sales goals and analyze data to set strategies.
• Recruit, train and develop store team to exceed targets.
• Mentor the sales team and lead by example on the shop floor.
• Manage CRM-driven customer relationships and loyalty programs.
• Control costs, scheduling and payroll information while ensuring brand standards.
• Oversee stock movements, inventory, and loss prevention, and coordinate with head office.

Skills

Retail management

Cosmetics experience

Leadership

Customer service

English & Italian

Tools

MS Office

POS systems

Job description

Granado, the iconic Brazilian brand, is seeking a Store Manager for its Milano flagship to lead a team of sales associates, drive sales, and uphold brand standards in a fast-paced luxury retail environment. You will manage operations, training, CRM-driven customer relations, inventory, and events, while delivering exceptional service and maintaining visual excellence on the shop floor.

Fluent Italian and English, leadership experience in cosmetics, and a proven ability to develop talent are