Microsoft 365 Migration & Copilot

SoftwareOne; Lombardia; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Global company culture

Structured onboarding and mentoring

President’s Club

Lifelong learning

Hire to Grow

Job summary

SoftwareOne is seeking a Microsoft 365 Migration & Identity Specialist for our Milan-based team. You will lead tenant-to-tenant migrations across Exchange, SharePoint, OneDrive, and Teams, and collaborate with architects and delivery teams on secure, compliant transitions.

You will deepen expertise in Entra ID and identity governance, optimize licensing, and support Copilot readiness, while delivering clear technical documentation and runbooks to customers and internal stakeholders.

Qualifications

• Proven experience delivering Microsoft 365 tenant-to-tenant migrations including Exchange, SharePoint, OneDrive, and Teams.
• Strong expertise in Microsoft Entra ID (Azure AD), including identity synchronization, federation, identity governance, and access management.
• Hands-on experience with migration tools such as Quest On Demand Migration, Migration Manager, BitTitan MigrationWiz, ShareGate, or similar.
• Knowledge of Microsoft 365 licensing models (E3, E5, Business Premium, add-ons).
• Experience with Microsoft 365 Security & Compliance, Defender, Purview, and Conditional Access.
• Experience supporting Copilot readiness, governance, and user enablement.
• Familiarity with PowerShell scripting for automation and migrations.
• Excellent analytical, communication, and stakeholder management skills.

Responsibilities

• Lead and execute end-to-end tenant-to-tenant migrations across Exchange, SharePoint, OneDrive, and Teams.
• Design migration strategy, coexistence planning, and cutover execution.
• Manage and troubleshoot identity and directory-related challenges including Entra ID, domain consolidation, federation, identity mapping, and user lifecycle management.
• Utilize migration platforms to deliver secure and efficient migration projects.
• Assess and optimise Microsoft 365 licensing models for cost efficiency, compliance, and alignment with business requirements.
• Implement and support Microsoft 365 security solutions, including Conditional Access, Identity Protection, DLP, and Defender technologies.
• Support Microsoft Copilot adoption and governance with best-practice guidance.
• Produce migration runbooks, technical documentation, and handover materials.

Skills

Microsoft 365

Tenant migrations

Azure AD / Entra ID

Identity governance

PowerShell

Migration tools

Tools

Quest ODM

Migration Manager

BitTitan MigrationWiz

ShareGate

Job description

Practical Information

Location: Milan, Italy| Work Arrangement: Hybrid | Visa Requirements: Valid working visa for EU | Language Requirements: Professional/fluentlevel Englishand Italian, both written and verbal

We are seeking a highly skilled Microsoft 365 Migration & Identity Specialist with hands‑on experience delivering tenant‑to‑tenant migration projects and deep expertise in identity, access management, and Microsoft 365 Copilot. In this customer‑facing role, you will work closely with customers, architects, and delivery teams to design and execute complex migration strategies, ensuring secure, compliant, and seamless transitions with minimal business disruption.

Key Responsibilities

• Lead and execute end‑to‑end tenant‑to‑tenant Microsoft 365 migrations across Exchange, SharePoint, OneDrive, and Teams, including migration strategy design, coexistence planning, and cutover execution
• Manage and troubleshoot identity and directory‑related challenges , including Entra ID (Azure AD), domain consolidation, federation, identity mapping, and user lifecycle management
• Utilize Quest on Demand Migration, Migration Manager , or equivalent migration platforms to deliver secure and efficient migration projects
• Assess and optimise Microsoft 365 licensing models to ensure cost efficiency, compliance, and alignment with business requirements
• Implement and support Microsoft 365 security solutions , including Conditional Access, Identity Protection, Data Loss Prevention (DLP), and Microsoft Defender technologies
• Support Microsoft Copilot adoption and governance while providing best‑practice guidance to customers and internal stakeholders
• Collaborate with stakeholders to define migration plans, timelines, and risk mitigation strategies, while producing technical documentation, migration runbooks, operational handover materials, and best‑practice guidance for customers and internal teams

Job Requirements

• Proven experience delivering Microsoft 365 tenant‑to‑tenant migrations , including Exchange, SharePoint, OneDrive, and Teams environments
• Strong expertise in Microsoft Entra ID (Azure AD), including identity synchronization, federation, identity governance, and access management
• Hands‑on experience with migration tools such as Quest On Demand Migration, Migration Manager, BitTitan MigrationWiz, ShareGate , or similar platforms
• Solid understanding of Microsoft 365 licensing models , including E3, E5, Business Premium, add‑ons, and advanced security capabilities
• Strong knowledge of Microsoft 365 Security & Compliance , including Microsoft Defender, Purview (Compliance, DLP, eDiscovery), and Conditional Access policies
• Experience supporting Microsoft 365 Copilot readiness, data security, governance, and user enablement initiatives
• Familiarity with PowerShell scripting for automation and migrations
• Excellent analytical, communication, and stakeholder management skills, with a proactive approach to problem‑solving and customer engagement

What we offer

You will be part of a collaborative, international environment where your ideas matter, your expertise is valued, and your growth is actively supported. We welcome diverse perspectives and encourage everyone to bring their authentic selves to work. Our company benefits vary based on your location, but always include:

• Global company culture: We defined our 6 core values through our company culture ( https://www.softwareone.com/en/our-story/our-values ).
• Structured onboarding and mentoring, with a dedicated mentor supporting your successful start
• President’s Club, recognising outstanding contributions through peer and leadership appreciation
• Lifelong learning, with access to continuous training and professional development opportunities
• Hire to Grow, our commitment to internal mobility, feedback culture, and long ‑ term career development

Company description

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast‑evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.