AI & Automation Specialist (Copilot, Power Platform)

SoftwareOne; Assago; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Global company culture: We defined our

Structured onboarding and mentoring

President’s Club

Lifelong learning

Hire to Grow

Job summary

SoftwareOne is seeking an AI & Automation Specialist in Milan to design and implement automation solutions using Power Automate, Copilot Studio, and GitHub Copilot. You will partner with business and technology teams to identify opportunities and accelerate the adoption of Copilot and Power Platform across the organization.

You will share governance, security, and best practices, deliver training, monitor adoption and cost, and help drive digital transformation through low-code and no-code

Qualifications

• Hands-on experience with Power Automate, Power Apps, Dataverse, Copilot Studio, and at least one of GitHub Copilot or Microsoft 365 Copilot.
• Experience designing integrations using REST APIs, JSON, and standard or custom connectors.
• Familiarity with Microsoft Azure, including exposure to Azure OpenAI or other AI services.
• Working knowledge of Python, JavaScript, or C#, along with GitHub, Azure DevOps, and CI/CD practices.
• Understanding business processes across functions such as finance, HR, sales, and operations, with experience identifying automation and optimization opportunities.
• Strong analytical, problem-solving, communication, and stakeholder management skills, with the ability to deliver automation solutions in international, cross-functional environments.
• Nice-to-have experience with Microsoft Fabric, Power BI, Power Platform governance, security and compliance, enterprise-scale automation or AI adoption programs.
• Relevant Microsoft certifications (PL-900, PL-200, PL-400, AI-900, or similar) will be a plus.

Responsibilities

• Design, develop, and implement automation solutions using Power Automate (cloud and desktop flows)
• Build and manage Copilot solutions (M365 Copilot and Copilot Studio) for business use cases (chatbots, conversational agents, agentic workflows)
• Support development teams in adopting GitHub Copilot and AI-assisted coding best practices
• Analyze business processes to identify automation and optimization opportunities
• Define governance, security, and best practices for Copilot and Power Platform usage
• Collaborate with business stakeholders to gather requirements and define use cases
• Deliver training and enablement activities for both end users and technical teams
• Monitor performance, adoption, and cost of implemented solutions

Skills

Power Automate

Copilot Studio

GitHub Copilot

Microsoft 365 Copilot

Power Platform

Tools

REST APIs

JSON

Connectors

Microsoft Azure

Azure OpenAI

GitHub

Azure DevOps

CI/CD

Job description

• Are you passionate about GitHub Copilot, Copilot Studio, and Power Automate, and eager to drive AI-powered transformation across the business?
• Do you thrive on turning ideas into intelligent automation solutions that improve productivity and createreal businessvalue?
• Want to join SoftwareOne and be part of a collaborative, international environment that supports your growth and success?

Practical Information

Location: Milan, Italy| Work Arrangement: Hybrid | Visa Requirements: Valid working visa for EU | Language Requirements: Professional/fluentlevel Englishand Italian, both written and verbal

We are looking for an experienced AI & Automation Specialist with strongexpertisein at least two of the following technologies: GitHub Copilot, Copilot Studio, and Power Automate . In this role, you will partner with business and technology teams toidentifyautomation opportunities, design innovative AI-driven solutions, and accelerate the adoption of Copilot and Power Platform capabilities across the organization. Your work will help streamline processes, enhance productivity, and drive digital transformation through low-code and no-code technologies.

KeyResponsibilities

• Design, develop, and implement automation solutions using Power Automate (cloud and desktop flows)
• Build and manage Copilot solutions (M365 Copilot and Copilot Studio) for business use cases (chatbots, conversational agents, agentic workflows)
• Support development teams in adopting GitHub Copilot and AI-assisted coding best practices
• Analyze business processes toidentifyautomation and optimization opportunities
• Define governance, security, and best practices for Copilot and Power Platform usage
• Collaborate with business stakeholders to gather requirements and define use cases
• Deliver training and enablement activities for both end users and technical teams
• Monitor performance, adoption, and cost of implemented solutions

• Are you passionate about GitHub Copilot, Copilot Studio, and Power Automate, and eager to drive AI-powered transformation across the business?
• Do you thrive on turning ideas into intelligent automation solutions that improve productivity and createreal businessvalue?
• Want to join SoftwareOne and be part of a collaborative, international environment that supports your growth and success?

Practical Information

Location: Milan, Italy| Work Arrangement: Hybrid | Visa Requirements: Valid working visa for EU | Language Requirements: Professional/fluentlevel Englishand Italian, both written and verbal

We are looking for an experienced AI & Automation Specialist with strongexpertisein at least two of the following technologies: GitHub Copilot, Copilot Studio, and Power Automate . In this role, you will partner with business and technology teams toidentifyautomation opportunities, design innovative AI-driven solutions, and accelerate the adoption of Copilot and Power Platform capabilities across the organization. Your work will help streamline processes, enhance productivity, and drive digital transformation through low-code and no-code technologies.

KeyResponsibilities

• Design, develop, and implement automation solutions using Power Automate (cloud and desktop flows)
• Build and manage Copilot solutions (M365 Copilot and Copilot Studio) for business use cases (chatbots, conversational agents, agentic workflows)
• Support development teams in adopting GitHub Copilot and AI-assisted coding best practices
• Analyze business processes toidentifyautomation and optimization opportunities
• Define governance, security, and best practices for Copilot and Power Platform usage
• Collaborate with business stakeholders to gather requirements and define use cases
• Deliver training and enablement activities for both end users and technical teams
• Monitor performance, adoption, and cost of implemented solutions

Job Requirements

• Hands-on experience with Power Automate , Power Apps , Dataverse , Copilot Studio , and at least one of GitHub Copilot or Microsoft 365 Copilot
• Experience designing integrations using REST APIs , JSON , and standard or custom connectors
• Familiarity with Microsoft Azure , including exposure to Azure OpenAI or other AI services
• Working knowledge of Python, JavaScript, or C# , along with GitHub , Azure DevOps , and CI/CD practices
• Understandingbusiness processes across functions such as finance, HR, sales, and operations , with experienceidentifyingautomation and optimization opportunities
• Strong analytical, problem-solving, communication, and stakeholder management skills, with the ability to deliver automation solutions in international, cross-functional environments
• Nice-to-have experiencewith Microsoft Fabric , Power BI , Power Platform governance, security and compliance , enterprise-scaleautomationor AI adoption programs
• Relevant Microsoft certifications (PL-900, PL-200, PL-400, AI-900, or similar)will be a plus

What we offer

Youwill be part of a collaborative, international environment where your ideas matter, yourexpertiseis valued, and your growth is actively supported. We welcome diverse perspectives and encourage everyone to bring their authentic selves to work. Our company benefits vary based on your location, but always include:

• Global company culture: We defined our 6 core values through our company culture ( https://www.softwareone.com/en/our-story/our-values ).
• Structured onboarding and mentoring, with a dedicated mentor supporting your successful start
• President’s Club, recognising outstanding contributions through peer and leadership appreciation
• Lifelong learning, with access to continuous training and professional development opportunities
• Hire to Grow, our commitment to internal mobility, feedback culture, and long - term career development

Company description

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.