Member Transportation & Concierge Coordinator

Tenuta Toscana Golf & Field Club; Montaione; In loco; EUR 22.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mensa aziendale

Eventi staff Tenuta Toscana

Formazione interna

Benefits benessere e sport

Housing allowance

Descrizione del lavoro

Tenuta Toscana Golf & Field Club in Castelfalfi (FI) is seeking a Member Services Coordinator – Transportation to manage transport services for members, guests, VIPs and staff. You will coordinate daily requests, plan transfers, and ensure safe, discreet and personalized mobility aligned with the club standards.

Role requires strong guest relations, Italian and English language skills, and a proactive approach to logistics and events.

Competenze

• Experience in customer-facing roles
• Strong hospitality mindset and guest relations
• Good knowledge of road safety rules and GPS navigation

Mansioni

• Coordinate daily transportation requests for members, guests and staff
• Plan itineraries and mobility services inside and outside the estate
• Coordinate with drivers, Guest Services and Concierge
• Greet and assist members and guests during transfers with discretion
• Manage special requests and preferences for transport services
• Communicate schedules and any delays to members and internal teams
• Collaborate with Sales and other departments to ensure smooth guest experiences
• Support event transport logistics and site visits for prospects
• Maintain accurate transport records and reporting

Conoscenze

Customer service

Hospitality

Organization

Problem solving

Communication

Formazione

High school diploma

Hospitality/Management related degree preferred

Strumenti

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Descrizione del lavoro

Tenuta Toscana Golf & Field Club in Castelfalfi (FI) is seeking a Member Services Coordinator – Transportation to manage transport services for members, guests, VIPs and staff. You will coordinate daily requests, plan transfers, and ensure safe, discreet and personalized mobility aligned with the club standards.

Role requires strong guest relations, Italian and English language skills, and a proactive approach to logistics and events.