Member Programme Coordinator

The-Social-Hub; Firenze; Ibrido; EUR 32.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounts across Europe properties

Growth opportunities

Dynamic, multinational culture

Descrizione del lavoro

The Social Hub is seeking a Membership Programme Coordinator to bring our community calendar to life. You’ll work closely with the Membership Programme Manager to plan and execute events, partnerships, and the DearNeighbour programme, ensuring every detail aligns with our brand and community goals.

You’ll own end-to-end production, coordinate internal teams, and stay on top of trends to create memorable experiences for members.

Competenze

• 1-3 years of experience in events, community, hospitality, or a similar hands-on role.
• Fluent in English; Dutch is a plus.
• Creative mind with strong visual sense for events and experiences.
• Producer mindset; willing to get hands dirty and drive production.
• Excellent communications and stakeholder outreach abilities.

Mansioni

• Coordinate and produce all event and partnership programs for our members from briefing to build-up to breakdown.
• Manage stakeholder relationships with internal teams (F&B, operations, marketing) to ensure smooth event execution.
• Own and run the DearNeighbour programme to connect members with the wider neighbourhood around the hub.
• Maintain local partnerships with brands and organizations to add value to the community.
• Manage the events calendar for NextGen and translate formats into engaging experiences.

Conoscenze

Event planning

Stakeholder management

Communication skills

Proactive

Time management

Strumenti

Ticketing system

CMS / digital platform

Descrizione del lavoro

Your Mission, Should You Choose to Accept It

You'rethe one who keeps theprogrammerunning - and makes it feel effortless. As our MembershipProgrammeCoordinator, you work closely with the MembershipProgrammeManager to bring our community calendar to life. From the daily rituals,headline& Next Gen events to local partnerships and the DearNeighborprogramme,you'rethe person who makes things happen on the ground.

You haveastrong senseforwhat’son trend and know how to translate that intoprogrammesand experiences that connect people, are relevant, and feel unmistakably TSH. You take ownership for the execution and production of the programs — managing timelines, coordinating stakeholders, aligning partners and suppliers, and making sure every detail comes together seamlessly in your hub.You’rehands-on throughout the process and know how to turn creative ideas into well-produced experiences that run smoothly and leave an impact.You'reorganised,hands-on, and genuinely excited by the details that make the difference between a good event and onepeople arestill talking about next week. You coordinate all eventprogrammesfor our members from A to Z and love to produce experiences that matter.

In Case You Don't KnowWhoWe Are

Known for being therulebreakers in hospitality, TSH is a fun,creativeand inspiring environment where everyone can work, stay,learnand play and most importantly - be themselves. As an employer we look,actand think like a hotel, but instead we offer a lot more.Thinkstudent accommodation, long and short stay options, gyms, talks, events, rooftopbarand eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You'll Do

• Coordinate and produce all event and partnership programs for our members - from briefing to build-up to breakdown.
• Stakeholder management and coordinate with internal teams (F&B, operations, marketing) to make sure every event element runs smoothly.
• Own and run the DearNeighbourprogramme- building connections between members and the widerneighbourhoodaround the hub.
• Maintain local partnerships with brands and organizations that add value to our community
• Manage theprogrammecalendar for our NextGen community, translating formats and adding your spices
• Keep an eye onwhat'sworking and whatisn't- collect member feedback during events and share insights with the team.
• Actively promote upcoming events to members withapersonal touch- you knowwho'dlove what
• Managethe events section on our digital community platform; upload content, promote all events, manage our ticketing system, and analyze event data.

What You'll Have

• 1-3 years of experience in events, community, hospitality, or a similar hands-on role
• You'replugged into the city - you followwhat'shappening, absorbwhat'snew, and naturally translate that into ideas for theprogramme
• A creative mind and strong visual sense - you care about how things look, feel, and land with an audience
• You'rea producer, willing to get your hands dirty and get excited for an event production.
• Strong communicationskills and the confidence to reach out to partners and collaborators
• You'reproactive - you spot what needs to happen and you do it, without waiting to be asked
• Comfortable working evenings or weekends when events call for it
• Fluent in English. Dutch is a pre. Other languages are a welcome bonus

WhatWeOffer

• The opportunity to work at a dynamic, multi-national company.Not just another hotel -we’rea game changing innovator, challenging everyconventionand defining the future
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
• The chance to learn and grow in your role with the potential for future growth
• Awesome discountsinall our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

At The Social Hub, we believe pay should be fair and consistent.That'swhy we carefullydetermineyour starting salary based on the role, your assessedproficiency, and our salary framework. We make our best and fairest offer upfront, so wedon'tnegotiate salaries. Because fairnessshouldn'tdepend on who negotiates best.

Whoyouare,ishowwewantyoutobe.Tous,hybridhospitalitygoesacrosstheboard,fromhowweserviceourgueststohowwerepresentourselves. Here,everyonebelongs, andwewelcomepeoplenomattertheirnationality,gender,age, sexualorientation,religionorculture.Yourauthenticitykeepsourteamdiverse. Come asyouare.