Mediterranean Cruise Advisor

Yates Travel; Lombardia; Remote; EUR 17,000 - 25,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Travel discounts

Commission opportunities

Job summary

Yates Travel is seeking a starter-level remote Customer Support representative who loves travel and helping others design memorable trips. You’ll engage with clients across destinations, assist with bookings, and guide them through itineraries and required documents.

No prior experience is required; you’ll grow with training and enjoy flexible scheduling while working from home or any internet-enabled location. Join a supportive travel-loving team focused on growth.

Qualifications

• Positive, energetic, people-first attitude.
• Strong communication with a warm, professional tone.
• No previous travel support experience required.

Responsibilities

• Deliver friendly, consistent customer support through phone, email, and messaging
• Guide clients as they explore and book travel options including cruises, resorts, flights, and vacation packages
• Walk travelers through itineraries, payments, and essential travel documents
• Research destinations, deals, and travel options tailored to each client's needs
• Assist with simple booking or account related questions
• Keep communication clear and steady throughout the planning process
• Use travel platforms, booking tools, and customer service best practices

Skills

Communication

Energetic

Computer basics

Detail-oriented

Job description

High Energy People Focused Travel Inspired

This starter level position is ideal for someone who enjoys connecting with others, loves talking about destinations and memorable experiences, and wants the freedom to work from home—or anywhere with a reliable internet connection. You don't need prior experience. What matters most is enthusiasm, curiosity, and a willingness to grow.

Key Responsibilities

Deliver friendly, consistent customer support through phone, email, and messaging

Guide clients as they explore and book travel options including cruises, resorts, flights, and vacation packages

Walk travelers through itineraries, payments, and essential travel documents

Research destinations, deals, and travel options tailored to each client's needs

Assist with simple booking or account related questions

Keep communication clear and steady throughout the planning process

Use travel platforms, booking tools, and customer service best practices

Why You'll Love This Role

Daily conversations centered around travel, destinations, and exciting adventures

Work remotely—from home, a café, or even while traveling

Every client brings a new story and a new trip to design

Become the trusted person who helps others plan unforgettable vacations

Join a supportive, upbeat, travel loving team that encourages your growth

What You Bring

A positive, energetic, people first attitude

Strong communication skills with a warm, professional tone

Basic computer skills and comfort learning new tools

Good organization and attention to detail

A genuine interest in travel and helping others

No previous experience required

Perks & Benefits

Fully remote with flexible scheduling

Great for beginners

Access to travel discounts, perks, and industry opportunities

Competitive commission structure