Italy Vacation Specialist

Yates Travel; Roma; Remote; EUR 17,000 - 20,000; Part time

Benefits offered by this job

Fully remote

Beginner-friendly

Travel discounts

Commission structure

1099 opportunity

Job summary

Yates Travel is seeking an entry-level Travel Support Agent to assist clients via phone, email, and chat. You’ll help explore and book cruises, flights, resorts, and vacation packages, guiding travelers through itineraries, payments, and essential documents.

Ideal for someone who loves travel, enjoys helping others, and wants to work remotely with flexible scheduling. No prior experience is required, and training is provided to grow in a supportive team.

Qualifications

• Enthusiasm, curiosity and willingness to grow are essential.
• No prior experience required.
• Enjoy connecting with others and talking about destinations and memorable experiences.
• Excellent communication with a warm, professional tone.

Responsibilities

• Deliver friendly customer support through phone, email, and messaging.
• Guide clients to explore and book travel options including cruises, resorts, flights, and packages.
• Explain itineraries, payments, and travel documents to travelers.
• Research destinations, deals, and options tailored to each client.
• Assist with simple booking or account questions.
• Maintain clear communication throughout the planning process.
• Utilize travel platforms, booking tools, and customer service best practices.

Skills

Positive attitude

Strong communication

Computer skills

Attention to detail

Interest in travel

Tools

Booking tools

Job description

High Energy People Focused Travel Inspired

This starter level position is ideal for someone who enjoys connecting with others, loves talking about destinations and memorable experiences, and wants the freedom to work from home—or anywhere with a reliable internet connection. You don't need prior experience. What matters most is enthusiasm, curiosity, and a willingness to grow.

Key Responsibilities

• Deliver friendly, consistent customer support through phone, email, and messaging
• Guide clients as they explore and book travel options including cruises, resorts, flights, and vacation packages
• Walk travelers through itineraries, payments, and essential travel documents
• Research destinations, deals, and travel options tailored to each client's needs
• Assist with simple booking or account related questions
• Keep communication clear and steady throughout the planning process
• Use travel platforms, booking tools, and customer service best practices

Why You'll Love This Role

• Daily conversations centered around travel, destinations, and exciting adventures
• Work remotely—from home, a café, or even while traveling
• Every client brings a new story and a new trip to design
• Become the trusted person who helps others plan unforgettable vacations
• Join a supportive, upbeat, travel loving team that encourages your growth

What You Bring

• A positive, energetic, people first attitude
• Strong communication skills with a warm, professional tone
• Basic computer skills and comfort learning new tools
• Good organization and attention to detail
• A genuine interest in travel and helping others
• No previous experience required

Perks & Benefits

• Fully remote with flexible scheduling
• Great for beginners
• Access to travel discounts, perks, and industry opportunities
• Competitive commission structure
• 1099 opportunity