Marketplace Growth & Category Strategy Lead

The Tour Guy; Roma; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Meal vouchers (€7 per day)

Job summary

The Tour Guy is seeking a senior leader to drive Account Management and marketplace strategy across Europe, including Italy. You will manage a team of account managers, set market priorities, and align partner growth with data-driven category plans.

You will collaborate with Analytics, Search, Product, Merchandising and Operations to optimize the search-to-book funnel, improve listings, and negotiate supplier terms to maximize GMV and revenue.

Qualifications

• 7+ years in marketplace, OTA, travel or multi-supplier digital business.
• 3+ years leading four+ direct reports (Account Managers, trip marketers, Category Managers, Partner Managers).
• Proven track record owning GMV or revenue, conversions, availability, and margin.
• Experience negotiating supplier terms using product-level data to optimize catalog.
• Built, scaled a team and driven revenue growth across a multi-supplier platform.

Responsibilities

• Lead and manage the Account Management team against revenue, partner, and execution targets.
• Set market and category ownership, targets, and weekly/monthly rhythms.
• Own department performance across GMV, revenue, partner growth, and catalogue productivity.
• Coach reps to their numbers and manage underperformance.
• Own the search-to-booking funnel and improve conversion across category pages.

Skills

Leadership & People Management

Strategy & Marketplace

Analytical thinking

Communication

Negotiation

Tools

Algolia Analytics

Google Analytics 4

Google Search Console

Excel/Sheets

Job description

The Tour Guy is seeking a senior leader to drive Account Management and marketplace strategy across Europe, including Italy. You will manage a team of account managers, set market priorities, and align partner growth with data-driven category plans.

You will collaborate with Analytics, Search, Product, Merchandising and Operations to optimize the search-to-book funnel, improve listings, and negotiate supplier terms to maximize GMV and revenue.