Management of Change Program Manager (d/f/m)

Baker Hughes Inc.; Firenze; On-site; EUR 90,000 - 130,000; Full time

Job summary

Baker Hughes Inc. in Firenze is seeking an experienced Management of Change Program Manager to lead the MoC transformation, partnering with Business and Digital Technology teams to implement processes, risk governance and scalable digital solutions on a global scale.

You will drive MoC process improvements, manage cross-functional teams, develop program plans with milestones, monitor risks, and report to leadership while ensuring strong alignment of stakeholders across engineering, quality and

Qualifications

• Bachelor’s degree in Engineering, Quality, IT, Business Administration or related discipline.
• Minimum 5 years of progressive experience in Program Management, Quality Management, Digital Transformation or Operational Excellence roles.
• Experience in regulated manufacturing, industrial or engineering environments.
• Strong stakeholder management and influencing skills, with the ability to align Business, Quality, Operations and Digital Technology teams toward shared objectives.
• Be fluent in English and Italian.
• Have knowledge of quality management systems, Agile methodologies and Digital Technology solutions.

Responsibilities

• Drive the implementation and continuous improvement of MoC processes and tools, ensuring requirements are clearly defined, communicated and maintained across all impacted functions and leadership teams.
• Ensure Change/ECR assessments, risk evaluations and mitigation actions are properly established, monitored and communicated.
• Lead the proactive Enterprise Risk Framework program to identify, assess and manage business risks.
• Facilitate cross-functional teams in identifying, prioritizing and addressing Business Failure Modes.
• Develop and maintain integrated program plans, including milestones, deliverables, resources and mitigation activities.
• Identify critical issues through business data analysis and coordinating recovery actions with cross-functional stakeholders to remove roadblocks.
• Provide regular program status updates and reporting critical issues to leadership teams and key stakeholders.
• Support Risk Governance processes through established operating rhythms and risk review activities.
• Maintain Risk Heatmaps, reviewing mitigation plans and updating Risk Priority Numbers (RPNs).
• Support the development and deployment of processes and tools to identify emerging risks, assess their impact and define preventive and corrective actions.
• Ensure alignment among stakeholders and subject matter experts on key risks, initiatives and strategic projects.

Skills

Stakeholder management

Leadership

Project management

Analytical thinking

Communication skills

Bilingual English/Italian

Education

Bachelor's degree in Engineering or related field

Tools

Data management systems

Software development tools

Job description

Do you relish the prospect of working with cutting-edge energy technology? Would you enjoy contributing to global energy solutions in a dynamic and evolving industry?

Join our Team!

Our Industrial & Energy Technology (IET) team provides industry-leading products and services that optimize the extraction, production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team is responsible for the assembly of high-quality and innovative products.

Collaborate with the best

As Management of Change Program Manager , you will lead and oversee all activities related to the Management of Change (MoC) Program transition from the current operating model to the new process and tool environment. You will work in close partnership with Business and Digital Technology teams, ensuring successful implementation of process changes, production transitions and digital solutions while maintaining strong governance and risk management practices. You will play a critical role in driving cross-functional collaboration, ensuring business requirements are effectively translated into scalable solutions, and supporting the adoption of new processes and tools across the organization.

As a Management of Change Program Manager, you will be responsible for:

• Drive the implementation and continuous improvement of MoC processes and tools, ensuring requirements are clearly defined, communicated and maintained across all impacted functions and leadership teams.
• Ensure Change/ECR assessments, risk evaluations and mitigation actions are properly established, monitored and communicated.
• Lead the proactive Enterprise Risk Framework program to identify, assess and manage business risks.
• Facilitate cross-functional teams in identifying, prioritizing and addressing Business Failure Modes.
• Develop and maintain integrated program plans, including milestones, deliverables, resources and mitigation activities.
• Identify critical issues through business data analysis and coordinating recovery actions with cross-functional stakeholders to remove roadblocks.
• Provide regular program status updates and reporting critical issues to leadership teams and key stakeholders.
• Support Risk Governance processes through established operating rhythms and risk review activities.
• Maintain Risk Heatmaps, reviewing mitigation plans and updating Risk Priority Numbers (RPNs).
• Support the development and deployment of processes and tools to identify emerging risks, assess their impact and define preventive and corrective actions.
• Ensure alignment among stakeholders and subject matter experts on key risks, initiatives and strategic projects.

Fuel your passion

To be successful in this role you will:

• Have a Bachelor's Degree from an accredited university or college in Engineering, Quality, Information Technology, Business Administration or a related discipline.
• Demonstrate a minimum of 5 years of progressive experience in Program Management, Quality Management, Digital Transformation or Operational Excellence roles.
• Have experience working in regulated manufacturing, industrial or engineering environments.
• Possess strong stakeholder management and influencing skills, with the ability to align Business, Quality, Operations and Digital Technology teams toward shared objectives.
• Be able to translate business and quality requirements into scalable digital solutions and drive successful user adoption.
• Demonstrate strong oral and written communication skills, together with excellent interpersonal and leadership capabilities.
• Have experience in program planning, execution and governance.
• Possess knowledge of quality management systems, Agile methodologies and Digital Technology solutions.
• Demonstrate strong analytical and problem-solving skills, with the ability to evaluate complex situations, identify root causes and implement effective solutions.
• Be fluent in English and Italian.
• Have deep knowledge of Data Management and Software/Application Development.

Desired Characteristics

• Strong leadership and cross-functional collaboration skills.
• Ability to influence stakeholders at multiple organizational levels.
• Validated capability to manage complex transformation programs and competing priorities.
• Strong organizational and project management skills.
• Experience driving process change and digital adoption initiatives.
• Results-oriented mindset with a continuous improvement approach.
• Ability to work effectively in dynamic and fast-paced environments.

Work in a way that works for you

We recognise that everyone is different and the way in which people want to work and deliver at their best varies. In this role, we can offer the following flexible working patterns:

• This role is working with our customers on-site in locations across the world. When onsite, you will have the flexibility to work in line with customer working patterns. When projects are complete, we offer you the opportunity to take exten