Management of Change Operation Leader (d/f/m)

Baker Hughes Inc.; Firenze; On-site; EUR 90,000 - 120,000; Full time

Job summary

Baker Hughes Inc. is seeking a MoC Cell Operations Leader to manage cross-functional change activities across Operations, Engineering, Quality, Supply Chain and Manufacturing in Italy. The role focuses on governance, risk mitigation and on-time change implementation within industrial settings.

Responsibilities include leading the MoC Cell, maintaining standard work, coordinating impact assessments, and driving continuous improvement while ensuring regulatory and quality compliance.

Qualifications

• Bachelor's degree in Engineering from an accredited university.
• Minimum 5 years in Project Management, Project/System Engineering, Project Planning or Project Quality in industrial/engineering settings.
• Proven ability to lead in cross-functional environments with strong communication skills.
• Ability to document, plan, coordinate and execute programs and projects.
• Fluent in English and Italian with advanced data analysis and ERP tool knowledge.

Responsibilities

• Lead and coordinate MoC Cell activities, ensuring effective execution of standard work and governance.
• Own and maintain MoC standard work, operating rhythms, tools and governance.
• Facilitate impact assessments and mitigation reviews for operational, quality, safety and delivery risks.
• Develop, execute, monitor and close mitigation plans for timely changes.
• Align stakeholders and coordinate implementation with minimal disruption.
• Provide visibility on change status, risks and readiness for decision-making.
• Monitor change execution activities, including trials and validations, ensuring milestones are met.
• Track KPIs related to change execution and continuous improvement.
• Ensure documentation, regulatory compliance and MoC governance adherence.
• Lead lessons learned, root-cause analysis and continuous improvement initiatives.

Skills

Leadership

Cross-functional

Project management

Change management

Stakeholder mgmt

English & Italian

Education

Bachelor's degree in Engineering

Tools

ERP tools

Job description

Join our Team!

Our Industrial & Energy Technology (IET) team provides industry-leading products and services that optimize the extraction, production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team is responsible for the assembly of high-quality and innovative products.

Collaborate with the best

As a Management of Change Operation Leader, you will lead and coordinate the cross-functional Management of Change (MoC) Cell, ensuring operational changes are effectively assessed, planned and implemented in alignment with business objectives.

You will work closely with Operations, Engineering, Quality, Supply Chain, Planning and Manufacturing teams to drive execution of the MoC standard work, ensuring timely impact assessments, risk mitigation and successful change implementation. Acting as the focal point for change execution, you will promote stakeholder alignment, operational readiness, governance compliance and continuous improvement while minimizing operational risk and business disruption.

As a MoC Cell Operations Leader, you will be responsible for:

• Lead and coordinate MoC Cell activities, ensuring effective execution of standard work, governance requirements and cross-functional integration.
• Own and maintain MoC standard work, operating rhythms, tools and portal governance to ensure consistency, data integrity and operational effectiveness.
• Facilitate Impact Assessment and OTD Mitigation reviews, ensuring timely identification, evaluation and mitigation of operational, quality, safety, delivery and business risks.
• Drive the development, execution, monitoring and closure of mitigation plans to support successful and on-time implementation of changes.
• Align stakeholders throughout the change lifecycle and coordinating implementation activities while minimizing disruption to operations and customer commitments.
• Provide visibility on change status, risks, dependencies and readiness to support effective decision-making and escalation processes.
• Monitor change execution activities, including changeovers, trials, validations and improvement initiatives, ensuring milestones are achieved and issues are proactively addressed.
• Track and report key performance indicators (KPIs) related to change execution, operational impact, delivery performance and continuous improvement.
• Ensure accurate documentation, regulatory compliance and adherence to company quality standards and MoC governance requirements.
• Facilitate lessons learned reviews, root cause analysis activities and continuous improvement initiatives to strengthen change management effectiveness and operational excellence.

Fuel your passion

To be successful in this role you will:

• Hold a Bachelor's Degree in Engineering from an accredited university or college.
• Have a minimum of 5 years of experience in Project Management, Project/System Engineering, Project Planning or Project Quality within industrial and engineering environments (B2B or B2G).
• Demonstrate strong motivation and the ability to lead in highly collaborative and cross-functional environments.
• Possess proven experience introducing and institutionalizing new processes, driving organizational adoption and cultural transformation within complex matrix organizations.
• Show strong accountability and ownership, with the ability to manage multiple stakeholders, resolve conflicts and coordinate multiple projects simultaneously.
• Demonstrate excellent oral and written communication skills, combined with strong interpersonal and leadership capabilities.
• Have proven ability to document, plan, coordinate and execute programs and projects effectively.
• Possess established Project Quality Management expertise.
• Demonstrate strong analytical and problem-solving skills, with the ability to evaluate complex situations, identify root causes and implement effective solutions.
• Be fluent in English and Italian.
• Have advanced data analysis capabilities and a solid knowledge of Project Management and ERP tools.

Desired Characteristics

• Certification or formal training in Project Management, Change Management, Lean, Six Sigma or equivalent methodologies.
• Strong stakeholder management and influencing skills.
• Ability to drive alignment across Operations, Engineering, Quality, Supply Chain, Planning and Manufacturing organizations.
• Proven capability to manage operational complexity and competing priorities.
• Strong organizational and execution skills.
• Results-oriented mindset with a focus on operational excellence and continuous improvement.
• Ability to work effectively in dynamic and fast-paced environments.

Work in a way that works for you

We recognise that everyone is different and the way in which people want to work and deliver at their best varies. In this role,