Management of Change Operation Leader (d/f/m)

Baker Hughes Company; Firenze; On-site; EUR 45,000 - 83,000; Full time

Benefits offered by this job

Private medical care options

Life insurance

Tailored financial programs

Wellbeing activities

Job summary

Baker Hughes is seeking a MoC Cell Operations Leader to drive cross-functional management of change within our Industrial & Energy Technology team. You will coordinate governance, ensure timely impact assessments and mitigation plans, and promote operational readiness across Operations, Engineering, Quality, Supply Chain, Planning and Manufacturing.

You will own MoC standard work, drive continuous improvement, track KPIs, and ensure regulatory compliance while minimizing risk and disruption.

Qualifications

• Bachelor’s degree in Engineering from an accredited university.
• Minimum 5 years in Project Management, Project/System Engineering, Project Planning or Project Quality in industrial environments.
• Ability to lead cross-functional teams.
• Proven experience introducing new processes and driving organizational adoption.
• Strong communication and leadership skills.
• Fluent in English and Italian.

Responsibilities

• Lead and coordinate MoC Cell activities, ensuring effective execution of standard work and cross-functional integration.
• Own and maintain MoC standard work, operating rhythms, tools and portal governance.
• Facilitate Impact Assessment and OTD Mitigation reviews, ensuring timely evaluation and mitigation of risks.
• Drive development, execution, monitoring and closure of mitigation plans for changes.
• Align stakeholders throughout the change lifecycle and coordinate implementation with minimal disruption to operations.
• Provide visibility on change status, risks, dependencies and readiness for decision-making.
• Monitor change execution activities, including changeovers, trials, validations and improvements.
• Track and report KPIs related to change execution, operational impact, delivery, and continuous improvement.
• Ensure documentation, regulatory compliance and adherence to quality standards and MoC governance.
• Facilitate lessons learned, root cause analysis and continuous improvement in change management.

Skills

Cross-functional leadership

Stakeholder management

Project management

Analytical skills

English & Italian

Education

Bachelor's Degree in Engineering

Tools

ERP tools

Job description

Do you relish the prospect of working with cutting-edge energy technology? Would you enjoy contributing to global energy solutions in a dynamic and evolving industry? Join our Team! Our Industrial & Energy Technology (IET) team provides industry-leading products and services that optimize the extraction, production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team is responsible for the assembly of high-quality and innovative products. Collaborate with the best

As a Management of Change Operation Leader, you will lead and coordinate the cross-functional Management of Change (MoC) Cell, ensuring operational changes are effectively assessed, planned and implemented in alignment with business objectives. You will work closely with Operations, Engineering, Quality, Supply Chain, Planning and Manufacturing teams to drive execution of the MoC standard work, ensuring timely impact assessments, risk mitigation and successful change implementation. Acting as the focal point for change execution, you will promote stakeholder alignment, operational readiness, governance compliance and continuous improvement while minimizing operational risk and business disruption.

As a MoC Cell Operations Leader, you will be responsible for:

• Lead and coordinate MoC Cell activities, ensuring effective execution of standard work, governance requirements and cross-functional integration.
• Own and maintain MoC standard work, operating rhythms, tools and portal governance to ensure consistency, data integrity and operational effectiveness.
• Facilitate Impact Assessment and OTD Mitigation reviews, ensuring timely identification, evaluation and mitigation of operational, quality, safety, delivery and business risks.
• Drive the development, execution, monitoring and closure of mitigation plans to support successful and on-time implementation of changes.
• Align stakeholders throughout the change lifecycle and coordinating implementation activities while minimizing disruption to operations and customer commitments.
• Provide visibility on change status, risks, dependencies and readiness to support effective decision-making and escalation processes.
• Monitor change execution activities, including changeovers, trials, validations and improvement initiatives, ensuring milestones are achieved and issues are proactively addressed.
• Track and report key performance indicators (KPIs) related to change execution, operational impact, delivery performance and continuous improvement.
• Ensure accurate documentation, regulatory compliance and adherence to company quality standards and MoC governance requirements.
• Facilitate lessons learned reviews, root cause analysis activities and continuous improvement initiatives to strengthen change management effectiveness and operational excellence.

Fuel your passion

To be successful in this role you will:

• Hold a Bachelor's Degree in Engineering from an accredited university or college.
• Have a minimum of 5 years of experience in Project Management, Project/System Engineering, Project Planning or Project Quality within industrial and engineering environments (B2B or B2G).
• Demonstrate strong motivation and the ability to lead in highly collaborative and cross-functional environments.
• Possess proven experience introducing and institutionalizing new processes, driving organizational adoption and cultural transformation within complex matrix organizations.
• Show strong accountability and ownership, with the ability to manage multiple stakeholders, resolve conflicts and coordinate multiple projects simultaneously.
• Demonstrate excellent oral and written communication skills, combined with strong interpersonal and leadership capabilities.
• Have proven ability to document, plan, coordinate and execute programs and projects effectively.
• Possess established Project Quality Management expertise.
• Demonstrate strong analytical and problem-solving skills, with the ability to evaluate complex situations, identify root causes and implement effective solutions.
• Be fluent in English and Italian.
• Have advanced data analysis capabilities and a solid knowledge of Project Management and ERP tools.

Desired Characteristics

• Certification or formal training in Project Management, Change Management, Lean, Six Sigma or equivalent methodologies.
• Strong stakeholder management and influencing skills.
• Ability to drive alignment across Operations, Engineering, Quality, Supply Chain, Planning and Manufacturing organizations.
• Proven capability to manage operational complexity and competing priorities.
• Strong organizational and execution skills.
• Results-oriented mindset with a focus on operational excellence and continuous improvement.
• Ability to work effectively in dynamic and fast-paced environments.

Work in a way that works for you

We recognise that everyone is different and the way in which people want to work and deliver at their best varies. In this role, we can offer the following flexible working patterns:

• This role is working with our customers on-site in locations across the world. When onsite, you will have the flexibility to work in line with customer working patterns. When projects are complete, we offer you the opportunity to take extended leave before you take on your next project.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged, and able to bring their whole authentic selves to work.

Working for you

We've put together an extensive array of benefits for you to enjoy and thrive at work.

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

The initial pay range for this position will be EUR 45,087 To 83,000. The provisions of Contratto Collettivo Industria Metalmeccanica e della installazione di impianti will be applied to this position. Section VI – Titolo IV of that collective bargaining agreement relates to pay.

The Baker Hughes internal title for this role is: Quality Senior Specialist - Quality Management

At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.