Maitre d'Hôtel — Luxury Hotel Lead in Florence

Hospitaliti; Toscana; On-site; EUR 28,000 - 42,000; Full time

Job summary

The Luxury Collection Hotel Florence is seeking a capable supervisor to lead our front-line team and ensure exceptional guest service. You will coordinate opening and closing duties, monitor staff performance, and coach employees to uphold Marriott standards.

Experience in hospitality and supervisory roles is essential, with a focus on teamwork, safety, and cost-conscious operations. Join a luxury brand that values guest satisfaction, professional appearance, and consistent service in a vibrant

Qualifications

• High school diploma or GED.
• Minimum 2 years related hospitality experience.
• Minimum 1 year supervisory experience.

Responsibilities

• Lead and motivate staff to deliver top-notch guest service.
• Coordinate opening and closing duties and maintain area cleanliness and organization.
• Monitor dining/service areas for safety and guest well-being; address issues promptly.
• Assist management with hiring, training, scheduling, and coaching to ensure policy compliance and excellent service.

Skills

Guest service

Team supervision

Communication

Education

High school diploma or GED

2+ years hospitality experience

1+ year supervisory experience

Job description

The Luxury Collection Hotel Florence is seeking a capable supervisor to lead our front-line team and ensure exceptional guest service. You will coordinate opening and closing duties, monitor staff performance, and coach employees to uphold Marriott standards.

Experience in hospitality and supervisory roles is essential, with a focus on teamwork, safety, and cost-conscious operations. Join a luxury brand that values guest satisfaction, professional appearance, and consistent service in a vibrant