Guest Experience Specialist - Front Desk (Florence)

The Luxury Collection; Toscana; On-site; EUR 24,000 - 25,000; Full time

Job summary

The Luxury Collection in Florence seeks a Guest Experience Expert to ensure a memorable stay for guests. This full-time, non-management role involves welcoming guests, facilitating check-in/check-out, addressing requests, and coordinating with operations to maintain service standards.

Applicants need a high school diploma or GED; no prior related experience is required. The position is on-site at Piazza Ognissanti 3, Florence, and offers a competitive annual salary in the given range, plus the

Qualifications

• High school diploma or GED is required.
• No related work experience is required.
• No supervisory experience is required.

Responsibilities

• Guide guests through their stay, handling requests and operational needs.
• Process reports and share local highlights to enrich the guest experience.

Skills

Guest service

Communication

Education

High school diploma or GED

Job description

The Luxury Collection in Florence seeks a Guest Experience Expert to ensure a memorable stay for guests. This full-time, non-management role involves welcoming guests, facilitating check-in/check-out, addressing requests, and coordinating with operations to maintain service standards.

Applicants need a high school diploma or GED; no prior related experience is required. The position is on-site at Piazza Ognissanti 3, Florence, and offers a competitive annual salary in the given range, plus the