Maintenance Supervisor

Cardo Roma; Roma; In loco; EUR 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

Cardo Roma is seeking a Maintenance Supervisor in Rome to lead the Maintenance Department and ensure guest comfort across hotel facilities.

The role emphasizes immediate responses to repair requests, preventive maintenance, and coordination with engineering and housekeeping teams to maintain high standards of service and safety. Fluency in Italian is required, with additional languages a plus, and at least four years in a similar property.

Competenze

• Fluent in Italian. Knowledge of additional languages is a plus.
• Strong understanding of front desk, guest services
• Affinity with a more refined lifestyle

Mansioni

• Respond and attend to guest repair requests.
• Communicate with guests/customers to resolve maintenance issues.
• Perform preventive maintenance on tools and equipment including cleaning and lubrication.
• Inspect tools, equipment, and machines; identify, locate, and operate shut-offs for equipment/buildings.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Display daily activities to other shifts using approved communication programs and standards.

Conoscenze

Excellent communication

Customer service

Attention to detail

Problem solving

Team player

Descrizione del lavoro

Job Description

Job title: Maintenance Supervisor

Reports directly to: Engineer

Direct Reports: Maintenance Department

Overall Job Purpose

• Respond and attend to guest repair requests.
• Communicate with guests/customers to resolve maintenance issues.
• Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
• Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
• Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
• Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
• Program TV's and perform general housekeeping and engineering-related inventory duties.
• Use the Lockout/Tagout system before performing any maintenance work.
• Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
• Display basic computer skills including inputting air handler schedules and making temperature changes.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

Competencies

• Excellent Communication Skills
• Initiative and the Anticipation of needs
• Customer service-oriented
• Attention to detail
• Problem solver
• Positive approach

Qualifications, Skills & Experience

• Fluent in Italian. Knowledge of additional languages is a plus
• Strong understanding of front desk, guest services
• Affinity with a more refined lifestyle

Candidate profile

Education and Experience

Minimum 4-year experience in similar role in comparable property with sizeable rooms and meeting spaces.

Preferred

• Has demonstrated the ability to always work on behalf of Guests
• Has demonstrated the ability to work with other Team Members
• Successful track record of working in a collaborative/matrixed environment

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WE ARE BUILDING THE NEXT GENERATION HOSPITALITY BRAND

Our mission is to design experiential places for for individual wellbeing and corporate culture optimization.

Our purpose is to make city brakes and workations less apologetic, more purposeful and tuned to the self.

Modern properties and offbeat places immersing guests within local experiences. A combination of public and private spaces flexing between community and quiet reflection. Hospitality transcending the whole and delivering a sense of self. A service’ geared to and placing emphasis on our guests’ and employees’ emotional intelligence.

It is all about the brand experience, the brand story and the location; It is focused on the hotel, its design and art curation, its experiences and cultural programming.

http://cardohotels.com/