Luxury Store Manager - Florence Boutique Leader

Sidler SA; Toscana; On-site; EUR 42,000 - 62,000; Full time

Job summary

Sidler SA in Florence is seeking a Store Manager for a luxury brand. The role focuses on building lasting customer relationships, driving high performance against KPIs, and ensuring flawless store operations.

The ideal candidate will lead a ~10-person team, deliver top-tier service in English and Italian, and maintain premium merchandising and store standards to elevate the luxury shopping experience.

Qualifications

• Relevant experience in luxury retail.
• Managerial experience with staff development.
• Proven ability to drive results and manage a boutique autonomously.
• Strong CRM and networking skills.

Responsibilities

• Build genuine relationships with customers based on listening and exceeding needs.
• Achieve KPIs in a competitive environment.
• Oversee sales and inventory management.
• Train new employees on the job.
• Maintain inspiring store visuals and merchandising.
• Lead opening and closing procedures.

Skills

Luxury environment experience

Managerial experience

Results orientation

CRM skills

Fluent English

Italian language

Job description

Sidler SA in Florence is seeking a Store Manager for a luxury brand. The role focuses on building lasting customer relationships, driving high performance against KPIs, and ensuring flawless store operations.

The ideal candidate will lead a ~10-person team, deliver top-tier service in English and Italian, and maintain premium merchandising and store standards to elevate the luxury shopping experience.