Florence Luxury Beauty Store Lead

Officina Profumo-Farmaceutica di Santa Maria Novella; Toscana; On-site; EUR 45,000 - 55,000; Full time

Job summary

Officina Profumo-Farmaceutica di Santa Maria Novella in Florence seeks an Assistant Store Manager for the Via Tornabuoni Store to lead sales, operations, and security teams while delivering an exceptional client experience.

You will assist in driving business strategies, coaching your team, and ensuring adherence to company standards as you foster a welcoming luxury shopping environment for clients.

Qualifications

• Proven experience in retail management or similar.
• At least 5 years of experience as an assistant store manager in luxury / beauty / fashion / hospitality field.
• Excellent written and verbal communication skills.
• Strong ability to lead and make effective decisions.
• Able to perform effectively in a fast-paced environment and coordinate multiple duties.
• Skilled at coaching and guiding teams to reach their full potential.

Responsibilities

• Assist the Store Manager in developing business strategies to exceed financial targets and enhance sales performance.
• Guide the Store team in creating actionable plans to exceed KPI targets, focusing on cross-selling and up-selling.
• Maintain up-to-date market insights and share with other departments.
• Act as a brand ambassador at local events while ensuring exceptional client service on the sales floor.
• Provide training on policies, product information and new launches.

Skills

Retail management

Team leadership

Customer service

Coaching & development

Tools

Microsoft Office

Retail management software

Job description

Officina Profumo-Farmaceutica di Santa Maria Novella in Florence seeks an Assistant Store Manager for the Via Tornabuoni Store to lead sales, operations, and security teams while delivering an exceptional client experience.

You will assist in driving business strategies, coaching your team, and ensuring adherence to company standards as you foster a welcoming luxury shopping environment for clients.