Luxury Store Leader & Client Experience Architect

Prada Group; Taormina; On-site; EUR 90,000 - 130,000; Full time

Job summary

Prada Group in Italy seeks a Store Manager to own the business, lead the store team, and guarantee an extraordinary client experience on the sales floor. You will drive sales, coach staff, and ensure flawless service while upholding Prada’s luxury standards.

The role requires strategic planning, budget management, and strong clienteling across local markets, with a focus on Omnichannel initiatives and team growth.

Qualifications

• Business driven mindset and leadership required.
• Strong customer service mindset and clienteling capabilities.
• Ability to motivate, persuade and coach a team.
• Deep product knowledge and market understanding in luxury fashion.

Responsibilities

• Drive and maximize sales performances.
• Propose and develop business plans.
• Lead the store team to exceed KPIs.
• Represent the Company on the local market and build client loyalty.
• Be present on the sales floor delivering best-in-class service.
• Foster Omni Channel development.
• Meet the store operating budget and control expenses.
• Develop store strategy with Merchandising and Visual teams.
• Participate in buying sessions and give product feedback.

Skills

Business driven

Leadership

Team management

Customer service

Clienteling

Excellent communication

Organized

Product knowledge

Market knowledge

Fluent English

Education

Business/Retail Management degree

Job description

Prada Group in Italy seeks a Store Manager to own the business, lead the store team, and guarantee an extraordinary client experience on the sales floor. You will drive sales, coach staff, and ensure flawless service while upholding Prada’s luxury standards.

The role requires strategic planning, budget management, and strong clienteling across local markets, with a focus on Omnichannel initiatives and team growth.