Luxury Sales Ambassador

Coach; Roma; Presencial; EUR 23 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Volunteer day

Employee discount

Career progression

Learning & development

Social events

Equity & inclusion

Resumo da oferta

Coach is a global fashion house delivering luxury retail experiences. The Sales Associate acts as the front-line ambassador, offering personalized service and meeting store goals while supporting daily store operations.

You will build client relationships through styling expertise and cross-selling, using POS and clienteling tools to drive loyalty and revenue. The role requires energy, adaptability, and strong English, with flexibility for peak times.

Qualificações

• 1+ years luxury retail sales experience.
• Experience with POS, iPad or laptop.
• Strong English proficiency.
• Ability to work in a fast-paced luxury environment.

Responsabilidades

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain a high-energy, organized floor and manage multiple customers.

Descrição da oferta de emprego

Coach is a global fashion house delivering luxury retail experiences. The Sales Associate acts as the front-line ambassador, offering personalized service and meeting store goals while supporting daily store operations.

You will build client relationships through styling expertise and cross-selling, using POS and clienteling tools to drive loyalty and revenue. The role requires energy, adaptability, and strong English, with flexibility for peak times.