Luxury Fashion Sales Ambassador – Clienteling & Experience

Michael Kors (Italy) srl con socio unico; Roma; On-site; EUR 26,000 - 35,000; Full time

Benefits offered by this job

Competitive compensation package

Attractive commission scheme

Clothing allowance

Job summary

Michael Kors is seeking a store ambassador to represent the brand and deliver exceptional service in a fast-paced retail environment. You will engage customers, build relationships through clientelling tools, and maintain floor presence to boost loyalty and drive sales.

You’ll collaborate with management, leverage product knowledge, and translate business insights into opportunities for growth while upholding brand standards and inclusivity across store teams.

Qualifications

• Excitement and enthusiasm to work in fast paced retail environment with relevant sales experience.
• Capability and desire to collaborate and inspire fellow team players to achieve results.
• Technological proficiency to leverage technology for sales and customer experience.

Responsibilities

• Lead by example as a MK Ambassador, ensuring exceptional customer experiences to drive loyalty and repeat business.
• Maintain client communication using all available clientelling apps and tools.
• Maintain floor and stock presence.
• Build and maintain effective communication with the management team to drive store performance.
• Use of Product Knowledge packs to advise customers with passion and confidence.
• Understand business results and opportunities to drive sales.

Skills

Sales experience

Communication

Teamwork

Tech savvy

Local language

Job description

Michael Kors is seeking a store ambassador to represent the brand and deliver exceptional service in a fast-paced retail environment. You will engage customers, build relationships through clientelling tools, and maintain floor presence to boost loyalty and drive sales.

You’ll collaborate with management, leverage product knowledge, and translate business insights into opportunities for growth while upholding brand standards and inclusivity across store teams.