Luxury Reservations Manager — Assistant Lead

Hospitaliti; Venezia; In loco; EUR 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

San Clemente Palace Venice is seeking an Assistant Reservations Manager to join the Revenue & Reservations department in Italy — Venice. The role focuses on efficient reservations handling, rate communication, and team training.

You will work closely with Sales and Events to resolve inquiries, update PMS systems, and ensure VIP requests are accurately logged. Fluency in Italian and English is essential; experience in luxury hospitality is preferred.

Competenze

• 2+ years of experience in hospitality, luxury preferred.
• Excellent proficiency in Italian and English, written and spoken.

Mansioni

• Ensure all enquiries are answered within 24 hours.
• Collaborate with revenue director to update PMS codes and setups.
• Assist sales/events managers with commission and accounts queries.

Conoscenze

Italian language

English language

Hospitality experience

Strumenti

Opera PMS

Descrizione del lavoro

San Clemente Palace Venice is seeking an Assistant Reservations Manager to join the Revenue & Reservations department in Italy — Venice. The role focuses on efficient reservations handling, rate communication, and team training.

You will work closely with Sales and Events to resolve inquiries, update PMS systems, and ensure VIP requests are accurately logged. Fluency in Italian and English is essential; experience in luxury hospitality is preferred.