Luxury Reservations Intern — Global Hotels, Venice

Hosco.com

Venezia

In loco

EUR 5200 - 7100

Tempo pieno

4 giorni fa

Candidati tra i primi

Generatore di candidature

Ottieni una risposta da questo datore di lavoro — un curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che stanno cercando.

Supera i filtri ATS

Vantaggi offerti da questo lavoro

550€ monthly reimbursement

Canteen service

Career progression at international lv

Wellbeing activities

Descrizione del lavoro

The Gritti Palace, a Luxury Collection Hotel in Venice, is inviting applications for a Reservations Intern. This full-time internship (40 hours/week) offers hands-on insight into hotel operations and guest services.

You will shadow experienced staff, process reservations, verify room availability, explain policies, and support revenue opportunities while developing professional skills in a luxury brand environment.

Competenze

Bachelor/Master Degree in Hospitality or humanities.
Fluent written and spoken English and Italian.
Knowledge of Microsoft Office.
Passion for luxury hospitality.
Team Work, communication and problem solving skills.
Can-do attitude along with strong motivation and enthusiasm.
Positive outlook and outgoing personality.

Mansioni

Process reservation requests, changes, and cancellations received by phone, fax, or Email.
Identify guest reservation needs and determine appropriate room type.
Verify availability of room type and rate.
Explain guarantee, special rate, and cancellation policies to callers.
Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue.
Input and access data in reservation system.
Indicate special room reservation types by inputting the correct code and rate into the reservation system.
Follow proper escalation procedures when addressing guest concerns.