Luxury Onboard Shop Specialist - Guest Experience & Sales

Enterprise Shipping Agency; Genova; On-site; EUR 22,000 - 36,000; Full time

Benefits offered by this job

Accommodation in shared cabin

Complimentary meals onboard

Access to crew facilities

Free uniform for the first contract

Job summary

A global cruise line is looking for a passionate Shop Specialist to join their onboard team. The role involves assisting guests in selecting high-end products, building relationships, and achieving sales targets. Candidates should have at least one year of experience in retail or hospitality, with fluency in English and another EU language. The position offers a 5-month contract with benefits including shared accommodation, meals, and access to crew facilities.

Qualifications

• Minimum 1 year experience in retail or hospitality, preferably luxury.
• Experience aboard a ship is appreciated.
• Strong drive for results and goal orientation.

Responsibilities

• Assist guests in discovering products aligned with their interests.
• Build strong and meaningful guest relationships.
• Achieve and exceed sales targets.
• Ensure high standards of visual merchandising.
• Support stock activities and maintain cleanliness.

Skills

Customer-oriented approach

Relationship management skills

Sales target achievement

Fluent English (B2) and an additional EU language (minimum B1)

Education

High school diploma or studies in retail/hospitality

Job description

A global cruise line is looking for a passionate Shop Specialist to join their onboard team. The role involves assisting guests in selecting high-end products, building relationships, and achieving sales targets. Candidates should have at least one year of experience in retail or hospitality, with fluency in English and another EU language. The position offers a 5-month contract with benefits including shared accommodation, meals, and access to crew facilities.