Luxury In‑Room Dining Supervisor — Venice

Four Seasons Hotels and Resorts; Venezia; In loco; EUR 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Gross salary

Training

Employee discounts

Dry cleaning

Meals

Descrizione del lavoro

Four Seasons Hotels and Resorts is seeking an In Room Dining Supervisor for Hotel Danieli, Venice. You will oversee daily IRD operations, guide service staff, and coordinate with kitchen and guest needs to deliver exceptional, personalized hospitality.

The role requires 2–3 years in luxury F&B, fluency in English and Italian, strong leadership, and a passion for memorable guest experiences. This is a full-time position with weekend/holiday flexibility in a historic Venetian setting.

Competenze

• 2–3 years of experience in a Food & Beverage operational role in luxury hospitality or fine dining.
• Fluency in English and Italian.
• Strong leadership abilities with a hands-on approach to supervising teams.
• Strong organizational skills with attention to detail and professional presence.
• Knowledge of HACCP standards and luxury service practices.
• Flexibility to work weekends, holidays and shifts.
• Excellent communication and interpersonal skills to connect with guests and inspire the team.
• Refined taste and genuine passion for creating memorable experiences.

Mansioni

• Supervise daily In‑Room Dining operations, ensuring efficient, timely, and high‑quality service delivery.
• Lead, motivate, and support the IRD service team during shifts, ensuring consistent Four Seasons service standards.
• Ensure a warm, attentive, and personalized guest experience in all IRD interactions.
• Coordinate closely with Culinary and Stewarding teams to ensure smooth operational flow and service execution.
• Monitor order taking, tray setup, delivery, and retrieval to ensure accuracy, presentation, and timeliness.
• Anticipate guest needs, handle complaints, and manage service recovery with professionalism and discretion.
• Oversee mise en place, service readiness, and overall service quality before, during, and after service periods.
• Ensure compliance with hygiene, safety, and HACCP regulations at all times.
• Support inventory control, ordering procedures, and stock management for IRD operations.
• Assist with staff coaching, training, and performance development to drive service excellence.
• Foster a positive, collaborative, and guest‑centric work environment.

Conoscenze

Leadership

English & Italian

Service excellence

Attention to detail

Guest relations

Flexibility for shifts

Descrizione del lavoro

Four Seasons Hotels and Resorts is seeking an In Room Dining Supervisor for Hotel Danieli, Venice. You will oversee daily IRD operations, guide service staff, and coordinate with kitchen and guest needs to deliver exceptional, personalized hospitality.

The role requires 2–3 years in luxury F&B, fluency in English and Italian, strong leadership, and a passion for memorable guest experiences. This is a full-time position with weekend/holiday flexibility in a historic Venetian setting.