Luxury Housekeeping Floor Supervisor — Florence

Hospitaliti; Firenze; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary and benefits

Employee discount on stays

Complimentary dry cleaning for staff

Employee meals and training

Job summary

Four Seasons Hotel Firenze is seeking a passionate Floor Supervisor to join our Housekeeping team in Florence. You will lead and coach Room Attendants and Linen Runners to ensure guest rooms and public areas meet luxury standards through daily inspections and supervision.

Responsibilities include coordinating housekeeping activities, overseeing floor operations, and planning daily tasks based on occupancy. You will collaborate with other departments to deliver exceptional guest experiences, with

Qualifications

• Minimum 2 years of Housekeeping experience in a luxury hospitality environment.
• Strong attention to detail and organizational skills.
• Proven leadership abilities with coaching experience.
• Excellent communication and collaboration across departments.
• Fluency in Italian and English.

Responsibilities

• Lead, support, and coach Room Attendants and Linen Runners to meet standards.
• Conduct room inspections and coordinate housekeeping activities.
• Oversee floor operations and maintain clean guest areas.
• Anticipate guest needs and resolve concerns professionally.
• Plan daily activities based on occupancy and collaborate with other departments.
• Support inventory, admin tasks, and housekeeping operations.

Skills

Leadership

Team coaching

Guest service

Communication

Bilingual Italian/English

Job description

Four Seasons Hotel Firenze is seeking a passionate Floor Supervisor to join our Housekeeping team in Florence. You will lead and coach Room Attendants and Linen Runners to ensure guest rooms and public areas meet luxury standards through daily inspections and supervision.

Responsibilities include coordinating housekeeping activities, overseeing floor operations, and planning daily tasks based on occupancy. You will collaborate with other departments to deliver exceptional guest experiences, with