Luxury Guest Experience Supervisor

Four Seasons; Venezia; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Training and development opportunities

Career growth prospects

Job summary

Four Seasons in Venice is looking for a Guest Experience Housekeeping Supervisor to ensure exceptional guest journeys. The role combines quality assurance with personalized guest interaction across guestrooms and public areas.

The ideal candidate has experience in luxury hospitality and a passion for service excellence. Competitive salary and comprehensive benefits are offered, along with opportunities for career growth.

Qualifications

• Previous experience in luxury hospitality, Rooms Operations, or Guest Experience preferred.
• Strong attention to detail and passion for luxury service excellence.
• Excellent interpersonal and communication skills.

Responsibilities

• Act as primary quality owner for guest rooms and public areas.
• Conduct quality assessments of rooms after service delivery.
• Respond promptly to guest requests and personalize their experience.

Skills

Attention to detail

Interpersonal skills

Organizational skills

Problem-solving

Fluent in English

Fluent in Italian

Education

Experience in luxury hospitality

Tools

Hospitality systems

Job description

Four Seasons in Venice is looking for a Guest Experience Housekeeping Supervisor to ensure exceptional guest journeys. The role combines quality assurance with personalized guest interaction across guestrooms and public areas.

The ideal candidate has experience in luxury hospitality and a passion for service excellence. Competitive salary and comprehensive benefits are offered, along with opportunities for career growth.