Luxury Housekeeping Floor Supervisor – Capri

Hotel La Palma; Capri; On-site; EUR 38,000 - 54,000; Full time

Benefits offered by this job

Daily meals

Staff accommodation

Kitchen & laundry services

Job summary

Hotel La Palma invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels. The Floor Supervisor will coordinate daily housekeeping operations, ensuring guest comfort and the highest cleanliness standards on the assigned floor.

The role requires experience in luxury hotel housekeeping, strong leadership, and the ability to manage room inspections, workload organization, and VIP arrivals while maintaining exceptional quality in a

Qualifications

• The role requires previous experience in Housekeeping operations, preferably within a luxury hotel or high-end hospitality environment, with proven exposure to room inspections, team coordination, and floor supervision.
• An advanced level of English is required to communicate confidently and professionally with international guests.
• Excellent attention to detail, leadership, organizational, and problem-solving skills are essential, together with the ability to remain composed and efficient in a fast-paced operational environment.

Responsibilities

• Reporting to the Housekeeping Duty Manager, the Floor Supervisor is responsible for coordinating and overseeing the daily housekeeping operations of the assigned floor, ensuring the highest standards of cleanliness, presentation, and guest comfort across all guestrooms, corridors, and service areas.
• The role requires planning and organizing daily arrivals, departures, stayovers, VIP arrivals, and special requests, ensuring that room priorities are communicated effectively and that operational deadlines are consistently met.
• As a key reference point for the Room Attendants team, the Floor Supervisor allocates daily assignments, monitors productivity and quality standards, conducts room inspections, and provides ongoing support to ensure smooth and efficient operations throughout the shift.
• The position plays a crucial role in maintaining operational excellence, supporting the entire Housekeeping team, and ensuring a seamless guest experience through proactive coordination, attention to detail, and a strong commitment to luxury hospitality standards.

Job description

Hotel La Palma invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels. The Floor Supervisor will coordinate daily housekeeping operations, ensuring guest comfort and the highest cleanliness standards on the assigned floor.

The role requires experience in luxury hotel housekeeping, strong leadership, and the ability to manage room inspections, workload organization, and VIP arrivals while maintaining exceptional quality in a