Luxury Front Office Supervisor - Guest Experience Leader

Belmond; Porto Cervo; On-site; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Seasonal Labour contract

Learning & development activities

All meals provided

Uniform dry cleaning

Team social events

Accommodation provided for non-residents

Career opportunities within the company

Job summary

A leading luxury hotel group in Porto Cervo seeks a Front Office Supervisor for the 2026 season. The successful candidate will oversee operations, manage guest services, and ensure exceptional service standards. Candidates must possess at least 2 years of experience in luxury hospitality, fluency in English and Italian, and excellent communication skills. The role offers competitive benefits including accommodation and a focus on professional development within the company.

Qualifications

• Minimum 2 years of experience in a similar role within luxury hospitality.
• Strong interpersonal awareness with a global perspective.

Responsibilities

• Oversee Front Office operations adhering to company standards.
• Manage guest billing with accuracy.
• Anticipate guest needs and handle complaints.
• Supervise and support Front Office team.

Skills

Exceptional service standards

Fluent in English

Fluent in Italian

Excellent communication skills

Emotional intelligence

Team collaboration

Results-oriented mindset

Adaptability

Job description

A leading luxury hotel group in Porto Cervo seeks a Front Office Supervisor for the 2026 season. The successful candidate will oversee operations, manage guest services, and ensure exceptional service standards. Candidates must possess at least 2 years of experience in luxury hospitality, fluency in English and Italian, and excellent communication skills. The role offers competitive benefits including accommodation and a focus on professional development within the company.