Luxury Front Office Leader

Hosco.com; Capri; On-site; EUR 55,000 - 85,000; Full time

Job summary

JK Place Capri is seeking an experienced Front Office Manager to lead and inspire the front desk team, ensuring exceptional and personalized guest experiences in a luxury setting.

You will oversee reception, concierge, and guest relations, coordinating with Reservations to fulfill requests and maintain check-in/check-out excellence, all while upholding privacy, discretion, and attention to detail.

Qualifications

• Leadership experience in luxury hospitality environments.
• Strong guest-relations and communication skills.
• Proven ability to manage a front-office team and drive service excellence.

Responsibilities

• Lead and develop the Front Office team to deliver personalized guest experiences.
• Oversee reception, concierge, arrivals, departures and daily admin tasks.
• Ensure seamless check-in/check-out procedures in line with JK Place standards.

Skills

Leadership

Guest relations

Team management

Upselling

Job description

JK Place Capri is seeking an experienced Front Office Manager to lead and inspire the front desk team, ensuring exceptional and personalized guest experiences in a luxury setting.

You will oversee reception, concierge, and guest relations, coordinating with Reservations to fulfill requests and maintain check-in/check-out excellence, all while upholding privacy, discretion, and attention to detail.