Luxury Client Experience Consultant

Sabceducation; Roma; Hybrid; EUR 24,000 - 32,000; Full time

Job summary

Maison Valentino in Roma is seeking a dedicated brand representative to embody the brand values across the client experience, from preparation to retention.

The role focuses on driving sales, engaging existing clients, and delivering compelling storytelling around Valentino products while maintaining flawless store operations and accurate data management to enrich the client database.

Qualifications

• Brand ambassador who embodies Valentino values and delivers the client experience end-to-end.
• Ability to meet sales targets and contribute to store objectives.
• Proven clienteling and retention mindset with data-driven approach.
• Deep knowledge of Valentino product range and storytelling skills.
• Proficiency with store ops and company tools to ensure compliant processes.

Responsibilities

• Act as a brand representative and engage clients across all touchpoints.
• Achieve sales targets and contribute to overall store performance.
• Develop and retain clients, recruit new ones, and leverage clienteling opportunities.
• Demonstrate product knowledge with engaging storytelling.
• Ensure operational compliance and utilize store systems for stock and admin tasks.

Skills

Brand representation

Sales target focus

Client engagement

Product storytelling

Data management

Tools

SAP

Smart XP

MY-V XP

PRISM

Training App

After Sales App

Job description

Maison Valentino in Roma is seeking a dedicated brand representative to embody the brand values across the client experience, from preparation to retention.

The role focuses on driving sales, engaging existing clients, and delivering compelling storytelling around Valentino products while maintaining flawless store operations and accurate data management to enrich the client database.