Client Experience Specialist

Sabceducation; Serravalle; Remoto; EUR 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

Maison Valentino is seeking a brand representative to deliver an outstanding client experience across preparation to retention. You will embody the Valentino values, drive sales, and engage clients through every selling opportunity, including walk-ins, appointments, and partnerships.

You will master product knowledge, leverage store tools, and contribute to data-driven insights while maintaining operational excellence in stock and after-sales processes.

Competenze

• Experience in luxury retail sales and clienteling.
• Ability to meet sales targets and contribute to store KPIs.
• Knowledge of brand storytelling and client experience.

Mansioni

• Achieve individual sales targets and contribute to overall store sales.
• Understand KPI relationships across client experience stages.
• Engage and retain clients through all channels: in-store, appointments, distance sales.

Conoscenze

Sales targets

Client engagement

Product storytelling

Operational efficiency

Data-driven insights

Strumenti

SAP

Smart XP

MY-V XP

PRISM

Training App

After Sales App

Descrizione del lavoro

Maison Valentino is seeking a brand representative to deliver an outstanding client experience across preparation to retention. You will embody the Valentino values, drive sales, and engage clients through every selling opportunity, including walk-ins, appointments, and partnerships.

You will master product knowledge, leverage store tools, and contribute to data-driven insights while maintaining operational excellence in stock and after-sales processes.